29 replies to this topic

[GrandPierre]

I've used Creator for years. Having purchased an HD camcorder, I needed something to edit with. I purchased Creator 2009 in 2008, but ended up with very jumpy or jerky video results and had to get a credit. I just purchased the product again from a retailer in the hope that service packs and updates would resolve the issue. No such luck. My Pinnacle and Adobe software works fine, but I use Creator for other things as well. Anybody else have the same problem or know of a solution?

Edited by GrandPierre, 21 March 2009 - 12:14 PM.

[ggrussell]

More specific?  Using MyDVD to create a AVCHD project on standard DVD? or Bluray? Playing it back on a computer or Bluray player connected to HDTV?  I've creating only a few AVCHD projects for testing and they all played back fine on my computer.

[GrandPierre]

I've created AVCHD projects for burning to regular DVD's and also burned them to BluRay discs. The choppy video occurs on playback using the computer and the BluRay disc player. I can't understand why everything works fine with Studio v.12 and Premier Elements. I like Creator because it's a place where I can do a variety of things quickly. Studio, Premier Elements, and Creator have some different features and I like being able to choose which one I want to use. Looks like I might have to limit my HD projects to the other programs.

[ggrussell]

What video card do you have?  Creator utilizes the video card in some instances. You may have to turn off Hardware render.

[GrandPierre]

I have tried both the "Hardware" and "Software" rendering options with the same results. My video card is an "ATI Mobility Radeon HD 3400 Series" which should be fine. I have done the "Graphics Test" option in My DVD and the program chooses "Hardware".

[ggrussell]

Laptop..  hard to tell. You turned of virus protection? Disconnect from the internet? Stop any unnecessary items at boot up?  Defrag the hard drive?

[GrandPierre]

Yes, it's a laptop. I haven't done a startup configuration. I hesitate to close any internet security programs, etc.

Previous versions of Creator work fine and, as I've said previously, so does Studio and Premier Elements. Since I have other software, I don't see why I should bother changing my setup. I can get by without Creator 2009.

Eventually, as HD becomes more prevalent in the market, Roxio may come up with a "fix" if others run into the same difficulty. Something software companies need to realize is that the majority of users want results without having to go to a lot of trouble. In my opinion, I've already put more effort into trying to resolve the problem than I should have. I bought the program to edit HD video, not to spend all of my time trying to get it to work.

[ggrussell]

Simple fact that all software doesn't run equally well on all machine.  I had purchased 4 versions of Pinnacle and got tired of all the crashing.  I'll never go back. Too bad Roxio doesn't work well for you.

[GrandPierre]

Apparently, Videowave and MyDVD have to convert ".mts" files to ".mpg" to allow the programs to edit them. Each of the programs will play ".mts" files in the Windows window, but won't open them in the program without conversion. I played the ".mpg" files using other, unrelated programs and they were choppy. I played the ".mts" files using CinePlayer and they were fine. Studio and Premier Elements edit the ".mts" files without conversion. I'm not an engineer, but a reasonable conclusion might be that the problem is caused by the conversion process. It doesn't sound to me like it has anything to do with my computer being unique. It's a stock Sony notebook sold to everyone.

[ggrussell]

I edit HV20 .m2t files with no problems.  I have created a few AVCHD on standard DVD for testing purposes and they were not jerky.  If you have applied SP3, MyDVD can now 'smart render' AVCHD.  I don't know of anyone with AVCHD camcorder.  There have been several people who have created these discs with no issues so difficult to say if your problem is software or hardware related.

If you would like post sample files somewhere like YouSendIt or Rapidshare, I would be happy to test the file on my machine.

[GrandPierre]

My camcorder is a Canon HV10 and I record to the SD card. I assume your ".m2t" files are converted to ".mpg" before you edit them.

[ggrussell]

Yes, they are, but .m2t files are already hidef MPEG 2 files.  I don't think the video is changed as in re-encoded.

Did you mean HF10 that records AVCHD to memory cards?   The HV10 is minDV camcorder like mine.

Edited by ggrussell, 24 March 2009 - 07:20 PM.

[GrandPierre]

Apologies - excuse the typo. I have an HF10.

[sknis]

Apologies - excuse the typo. I have an HF10.

If you disconnect from the internet, why are you reluctant to shut down your anti-virus, anti-malware and other running programs? Do you think your tapes are infected?

Also set that video chip to best performance and anti-aliasing and anisotropic filtering to software controlled.

If you don't want to do these things and other programs work for you without a problem, why are you trying to use Creator 2009?  

[ggrussell]

Unless Adobe has changed things in the past few years, Premiere and Premiere Elements also use a 'proxy' file for editing which means it doesn't edit AVCHD directly.  I don't know about Pinnacle Studio since I stopped using it years ago.  Supposedly Sony Vegas and Vegas Studio will edit AVCHD natively, but those apps are having some trouble with AVCHD files.

[GrandPierre]

As I stated earlier, I have used Creator in the past and have enjoyed it. Studio, Premier Elements, and Creator offer different options. It depends on what I feel like doing that can determine which programs I use. Call me fussy or particular if you like, but that's my business.

I am using Premier Elements 4.0, which allows me to use the original files without creating ".mpg" files. Whether a proxy file is created and then immediately deleted, I don't know. I'm not an expert. All I can say is that both Videowave and MyDVD create new files that are installed on the computer in a separate folder.

I don't like turning off internet security programs because I am connected to the internet 99% of the time. Editing video is not all that I do and, being human, I might forget to turn the security back on.

I am simply trying to get Creator to work in the same way that all of my other programs work without having to make special adjustments to my system. Incidentally, I have tested the suggested adjustments with no change in the results.

[ggrussell]

I'm surprised PrE4 can handle AVCHD. I have V3 I think and it does create a proxy for ALL file formats - even DV AVI and standard MPEG 2.  I took it off my machine because I found the tiny Timeline preview shots took way too much time to update when I scrolled through standard def DV AVI files.  I can't image how long it would take with hidef files. And that's on my dual core 3Ghz machine, 4GB ram and tons of hard drive space.

If you go to any of the other video editor forums, they also recommend the same as we do. Disconnect from the net, turn off anitvirus and Disable any unneeded apps that boot up in msconfig.  From a fresh boot, most users have at least 50 or more processes with no applications running.  Although most of those are 'idle' most of the time, nothing like an app grabbing the CPU when you are trying to render. It can indeed cause rendering issues although it shouldn't.  Ideally, you should have a computer dedicated to video editing, no internet, no anitvirus and bare processes loading at boot up.  Granted for most of us, that really isn't an option.

Edited by ggrussell, 25 March 2009 - 12:03 PM.

[GrandPierre]

As Sknis has said, why would I use this program when I have others that work well without making changes to my system?

I've tested suggestions made in this forum and from Creator support without success, although I have not disconnected from the internet nor have I turned off my security software. I may try it in the future with all of my editing programs to see if it speeds up the rendering process, but none of the programs suggest this kind of action in their instructions.

I'll take what I've learned and apply it where I can.

Thanks for trying to help.

[GrandPierre]

To Funk5000. My processor is an Intel P8600 @ 2.4 GHz. I have 4 GB of ram. I believe that exceeds the "Minimum System Requirements" described on the box. Roxio doesn't give "Recommended System Requirements", but it might be worthwhile considering in the future.

The majority of we poor mortals aren't as smart as you are. While I wouldn't challenge your expertise, you haven't been able to tell me why I'm having this problem with Creator and not my other programs. In theory, all of the things you have described should also be affecting the other 2 progams.

By the way, I can return the software to the retailer if it doesn't work. Believe it or not, I could care less.

[Jim_Hardin]

To Funk5000. My processor is an Intel P8600 @ 2.4 GHz. I have 4 GB of ram. I believe that exceeds the "Minimum System Requirements" described on the box. Roxio doesn't give "Recommended System Requirements", but it might be worthwhile considering in the future.

The majority of we poor mortals aren't as smart as you are. While I wouldn't challenge your expertise, you haven't been able to tell me why I'm having this problem with Creator and not my other programs. In theory, all of the things you have described should also be affecting the other 2 progams.

By the way, I can return the software to the retailer if it doesn't work. Believe it or not, I could care less.

Don't pay any attention to Funk5000 or his alter ego Sam SHnne…

He knows little and has yet to provide a single source to support his claims when questioned…

RAM has nothing to do with it, it actually uses about 350mb when rendering.

Likewise if your laptop throttles back the cpu, it will result in longer rendering time, not stuttering.

And there has been absolutely NO reason to question the legitimacy of your software!!!

I have been following this thread but have nothing offer beyond what Gary & Steve have suggested. (we are about the only ones that dabble in AVCHD)

I am curious, having come this far are you willing to do some experiments to get it running or do you just want to walk away? (no 'wrong' answer here   )