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Quartz Extreme Graphics Card Required? Toast 9.0.5 quits immediately. Can't even enter CD Key.

#1 User is offline   jtreepro 

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Posted 21 March 2009 - 05:31 PM

My machine is an upgraded G4 "Sawtooth."

Dual G4 processors @1.8 GHz

2GB RAM

300 GB HD, 2 partitions: 1 running Tiger 10.4.11, the other running Leopard 10.5.6

Internal Samsung (Toshiba) SH-S182M Lightscribe Dual Layer DVD+RW, with latest firmware.

Toast 9.0.5 works fine using Tiger, not Leopard.

This is the SAME Machine, trying to run the SAME version of toast, under the two different versions of the Mac OS.

The drive is recognized by System Profiler under both Tiger and Leopard, and disk burning is supported. I also tried it with an internal Pioneer DVR-110D, with the same result: Toast quits immediately. i.e. application looks like it is going to launch, but just disappears from the dock (I don't add app aliases to the dock until I know they are working properly.)

I have followed all of Roxio's suggestions, to no avail.

This is even more frustrating, as I only upgraded to Toast 9 about a month and a half ago, and version 10 is out already, and they want me to pay $60 to upgrade!

The only thing I can figure, is that my cheap graphics card (Standard with the G4 AGP graphics model) is the culprit. I am upgrading to an ATI Radeon 9800 PRO, but it would be nice if Roxio listed the graphics card as a limitation.

Core Image and Quartz Extreme are NOT supported by my current card, but Toast 9.0.5 runs fine under 10.4.11, no go under 10.5.6.

Any insight would be appreciated. TIA!

This post has been edited by jtreepro: 22 March 2009 - 09:24 AM

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#2 User is online   tsantee 

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Posted 21 March 2009 - 09:55 PM

All I can guess is that if Toast 9.0.5 doesn't work then certainly Toast 10 won't either, so upgrading probably is not the solution. I presume you've trashed the Toast plist and prefs files.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#3 User is offline   jtreepro 

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Posted 22 March 2009 - 06:40 AM

QUOTE (tsantee @ Mar 21 2009, 09:55 PM) <{POST_SNAPBACK}>
All I can guess is that if Toast 9.0.5 doesn't work then certainly Toast 10 won't either, so upgrading probably is not the solution. I presume you've trashed the Toast plist and prefs files.



I wasn't planning on upgrading to Toast 10, at least not until I get 9 working. This is a clean install of Leopard. No other programs installed yet. Toast doesn't even get far enough to create the .plist or prefs files!

Icon appears in the dock for a few seconds (I have animation turned off), then disappears. Nothing. No errors. If I try to launch any of the other apps in the Suite, I get a message saying it requires Toast 9 to run on this computer, or that I need to enter my CD Key for Toast 9.

I can't get that far! :-(

This post has been edited by jtreepro: 22 March 2009 - 09:25 AM

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#4 User is online   tsantee 

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Posted 22 March 2009 - 08:38 AM

QUOTE (jtreepro @ Mar 22 2009, 07:40 AM) <{POST_SNAPBACK}>
I wasn't planning on upgrading to Toast 10, at least until I get 9 working. This is a clean install of Leopard. No other programs installed yet. Toast doesn't even get far enough to create the .plist or prefs files!

Icon appears in the dock for a few seconds (I have animation turned off), then disappears. Nothing. No errors. If I try to launch any of the other apps in the Suite, I get a message saying it requires Toast 9 to run on this computer, or that I need to enter my CD Key for Toast 9.

I can't get that far! :-(

You may be correct about it being a hardware issue. I just have no way of knowing. This is something you'll need to take up with Roxio's support staff.

When Toast opens and quits for the first time it writes a prefs and plist file. The other applications check for that before they can launch. Since you can't get Toast to launch and quit the other apps don't know it is there.

Toast does check for various thing when it first opens. There were versions that wouldn't launch if certain fonts (I think Helvetica) were disabled but that shouldn't be an issue with your version. I believe Toast won't launch unless a display is connected (an issue with "headless" Mac Minis). Sometimes connecting certain Firewire or USB 2 video or audio devices can prevent Toast from launching. I think I recall someone having a problem when launching Toast for the first time with a Firewire iSight connected. After the first launch it was okay to have it connected again for future launches.

That's all I can think to add at the moment.

This post has been edited by tsantee: 22 March 2009 - 10:59 AM

I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#5 User is offline   jtreepro 

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Posted 22 March 2009 - 09:21 AM

Thank you.

I just wiped the partition, and did a fresh install. I'm in the process of updating the System Software, and will try starting over, with all peripherals disconnected.

I'll keep you posted. (pun intended, I suppose! wink.gif

This post has been edited by jtreepro: 22 March 2009 - 09:22 AM

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