i have roxio easy media creator 10 lj and it came installed with my laptop. i wanted to bur a cd today and at the bottom it said no disk drive detected. i have been trying to fix this for like 2 hours and have had no luck. i really need to get this working any help will be appretciated. thanks.
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No Disk Drive Detected
Started by
airoman
, Mar 22 2009 05:03 PM
14 replies to this topic
#2
Beerman
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Posted 22 March 2009 - 05:12 PM
Check out this kb article
Paul
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#3
airoman
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Posted 22 March 2009 - 05:16 PM
QUOTE (dr edm @ Mar 20 2009, 04:51 PM) <{POST_SNAPBACK}>
The magic bullet for 'no drive detected' is to download v10.1.
it asks me for a key and i dont have a key because when i got my laptop roxio easy media creator was already installed and my disk drive isnt detected so i need help.
#4
airoman
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Posted 22 March 2009 - 05:21 PM
QUOTE (Beerman @ Mar 22 2009, 06:12 PM) <{POST_SNAPBACK}>
Check out this kb article
I tried that it dosent work. that is about all i have tried i downloaded 10.1 but i have no key because i got roxio with my laptop already installed.
#5
grandpabruce
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Posted 22 March 2009 - 06:02 PM
QUOTE (airoman @ Mar 22 2009, 08:21 PM) <{POST_SNAPBACK}>
I tried that it dosent work. that is about all i have tried i downloaded 10.1 but i have no key because i got roxio with my laptop already installed.
The downloads are only for the retail version of the suite, which you don't have.
Try going to Device Manager and uninstalling your optical drive. Reboot, and Windows will find it again. See if that works.
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GrandpaBruce
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PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
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#6
airoman
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Posted 22 March 2009 - 07:00 PM
QUOTE (grandpabruce @ Mar 22 2009, 07:02 PM) <{POST_SNAPBACK}>
The downloads are only for the retail version of the suite, which you don't have.
Try going to Device Manager and uninstalling your optical drive. Reboot, and Windows will find it again. See if that works.
Try going to Device Manager and uninstalling your optical drive. Reboot, and Windows will find it again. See if that works.
i have windows vista and want to know if i uninstall it how can i install it back?
#7
Brendon
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Posted 23 March 2009 - 03:05 AM
If you uninstall your optical drive in Device Manager, Windows will reinstall it properly next time you restart Windows.
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#8
airoman
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Posted 23 March 2009 - 07:05 PM
QUOTE (Brendon @ Mar 23 2009, 04:05 AM) <{POST_SNAPBACK}>
If you uninstall your optical drive in Device Manager, Windows will reinstall it properly next time you restart Windows.
okay thx i will try that and tell you what happens. thanks.
QUOTE (Brendon @ Mar 23 2009, 04:05 AM) <{POST_SNAPBACK}>
If you uninstall your optical drive in Device Manager, Windows will reinstall it properly next time you restart Windows.
is the optical drive the one where you put the cd in? i only have 1 in my laptop.
okay so i uninstalled the optical drive and installed it. but it did not work any other thing i can do i really need to get it up and working.
#9
Brendon
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Posted 23 March 2009 - 10:00 PM
Okay,
You've upgraded your PX engine like Paul suggested, and you've made Windows reinstall your drive, but that "did not work".
I think you've exhausted all we can suggest for you. The only further suggestion I can make is that you go back to the company who supplied you with this "Easy Media Creator 10lj". They are responsible as Original Equipment Manufacturers [OEMs] for support of software they bundle, and you should get them to give you that support.
Good fortune.
You've upgraded your PX engine like Paul suggested, and you've made Windows reinstall your drive, but that "did not work".
I think you've exhausted all we can suggest for you. The only further suggestion I can make is that you go back to the company who supplied you with this "Easy Media Creator 10lj". They are responsible as Original Equipment Manufacturers [OEMs] for support of software they bundle, and you should get them to give you that support.
Good fortune.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#10
airoman
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Posted 24 March 2009 - 04:34 PM
QUOTE (Brendon @ Mar 23 2009, 11:00 PM) <{POST_SNAPBACK}>
Okay,
You've upgraded your PX engine like Paul suggested, and you've made Windows reinstall your drive, but that "did not work".
I think you've exhausted all we can suggest for you. The only further suggestion I can make is that you go back to the company who supplied you with this "Easy Media Creator 10lj". They are responsible as Original Equipment Manufacturers [OEMs] for support of software they bundle, and you should get them to give you that support.
Good fortune.
You've upgraded your PX engine like Paul suggested, and you've made Windows reinstall your drive, but that "did not work".
I think you've exhausted all we can suggest for you. The only further suggestion I can make is that you go back to the company who supplied you with this "Easy Media Creator 10lj". They are responsible as Original Equipment Manufacturers [OEMs] for support of software they bundle, and you should get them to give you that support.
Good fortune.
ill try calling roxio support. if they have a number i will cal them tomorrow i think they are closed now/
#11
Vampy
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Posted 29 March 2009 - 07:39 AM
I have had this same problem with Roxio Creator Premier SD 10.2 on my new Dell laptop. I am running a Vista 32 bit os. Dell has done everything from reformatting the harddrive, replacing the optical drive twice, replacing the mother board, installing the patch and even replacing the laptop itself. The replacement laptop still does the exact same thing. I don't know what to do now and they have given up. :-( Any suggestions?
#12
Larry
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Posted 29 March 2009 - 07:44 AM
QUOTE (Vampy @ Mar 29 2009, 10:39 AM) <{POST_SNAPBACK}>
I have had this same problem with Roxio Creator Premier SD 10.2 on my new Dell laptop. I am running a Vista 32 bit os. Dell has done everything from reformatting the harddrive, replacing the optical drive twice, replacing the mother board, installing the patch and even replacing the laptop itself. The replacement laptop still does the exact same thing. I don't know what to do now and they have given up. :-( Any suggestions?
If by "Patch" you mean you've tried the v4 pxengine from the linked KB article in the earlier posts, then try this one. it has worked for some when the newer one doesn't for some reason.**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip
Larry
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Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#13
Vampy
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Posted 29 March 2009 - 07:52 AM
QUOTE (Larry @ Mar 29 2009, 11:44 AM) <{POST_SNAPBACK}>
If by "Patch" you mean you've tried the v4 pxengine from the linked KB article in the earlier posts, then try this one. it has worked for some when the newer one doesn't for some reason.
**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip
**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip
Yes, that one. Do I need to uninstall the previous patch?
Thanks!
Rebecca
#14
Larry
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Posted 29 March 2009 - 07:52 AM
QUOTE (Vampy @ Mar 29 2009, 10:52 AM) <{POST_SNAPBACK}>
Yes, that one. Do I need to uninstall the previous patch?
Thanks!
Rebecca
Thanks!
Rebecca
No.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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