[annieh]

HI

When I am burning a DVD and the computer is encoding the movie it gets to about 16% done and then the computer crashes. Can you please help me with this to get the movies onto DVD.

Thanks for your assistance.

Ann

[grandpabruce]

HI

When I am burning a DVD and the computer is encoding the movie it gets to about 16% done and then the computer crashes. Can you please help me with this to get the movies onto DVD.

Thanks for your assistance.

Ann

It could be one of many problems. I would tend to lean towards a heat issue. Did you check your motherboard and CPU temps, right after it crashed? Have you cleaned out the inside of your computer, lately?

It could also be a problem with your video card. Have you updated your video card to the latest drivers, from the manufacturer's website?

It could also be a problem with your power supply unit (PSU). Does it feel hot to the touch, after you have run your computer for awhile?

One other possibility is a bad stick of RAM, but that isn't likely, if it only happens while encoding.