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Label Creator Freezes Program freezes when opening a file or saving

#1 User is offline   CPN 

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Posted 23 March 2009 - 10:03 AM

I have Roxio Easy Media Creator 9. I have successfully used Label Creator to make jacket covers for my DVDs. It has stopped working - when you open the program, you cannot open a saved project, nor can you save a project (although you can create one) no matter how small the project (even the basic template). In both situations, the program freezes. Task Manager shows the program as "non-responsive" and the Roxio process as using over 50% of the CPU cycles. Unless you end the program in Task Manager, it will stay like that for hours. After encountering the problem, I downloaded the 9.1 version (which was supposedly just a Vista patch) and installed it (keeping the 9.0 version installed as per the instruction so it would uninstall the old 9.0 version) but the problem remains. Any thoughts?


My machine: a Pentium 3.2 gh 2 processor Intel Pentium machine with 2g of RAM, 1.2 TB storage (300gb free), and XP Pro SP3 with all current patches and McAfee Security and Spybot running and a hardware Firewall.
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#2 User is offline   sknis 

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Posted 24 March 2009 - 05:18 AM

QUOTE (CPN @ Mar 23 2009, 01:03 PM) <{POST_SNAPBACK}>
I have Roxio Easy Media Creator 9. I have successfully used Label Creator to make jacket covers for my DVDs. It has stopped working - when you open the program, you cannot open a saved project, nor can you save a project (although you can create one) no matter how small the project (even the basic template). In both situations, the program freezes. Task Manager shows the program as "non-responsive" and the Roxio process as using over 50% of the CPU cycles. Unless you end the program in Task Manager, it will stay like that for hours. After encountering the problem, I downloaded the 9.1 version (which was supposedly just a Vista patch) and installed it (keeping the 9.0 version installed as per the instruction so it would uninstall the old 9.0 version) but the problem remains. Any thoughts?


My machine: a Pentium 3.2 gh 2 processor Intel Pentium machine with 2g of RAM, 1.2 TB storage (300gb free), and XP Pro SP3 with all current patches and McAfee Security and Spybot running and a hardware Firewall.


Did you run a registry cleaner on your computer lately - manually or automatically? There was an issue with some of them removing a needed key.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

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