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Label Creator Freezes


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#1 CPN

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Posted 23 March 2009 - 10:03 AM

I have Roxio Easy Media Creator 9.  I have successfully used Label Creator to make jacket covers for my DVDs.  It has stopped working - when you open the program, you cannot open a saved project, nor can you save a project (although you can create one) no matter how small the project (even the basic template).  In both situations, the program freezes.  Task Manager shows the program as "non-responsive"  and the Roxio process as using over 50% of the CPU cycles.  Unless you end the program in Task Manager, it will stay like that for hours.  After encountering the problem, I downloaded the 9.1 version (which was supposedly just a Vista patch) and installed it (keeping the 9.0 version installed as per the instruction so it would uninstall the old 9.0 version) but the problem remains.  Any thoughts?


My machine: a Pentium 3.2 gh 2 processor Intel Pentium machine with 2g of RAM, 1.2 TB storage (300gb free), and XP Pro SP3 with all current patches and McAfee Security and Spybot running and a hardware Firewall.

#2 sknis

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Posted 24 March 2009 - 05:18 AM

QUOTE (CPN @ Mar 23 2009, 01:03 PM) <{POST_SNAPBACK}>
I have Roxio Easy Media Creator 9.  I have successfully used Label Creator to make jacket covers for my DVDs.  It has stopped working - when you open the program, you cannot open a saved project, nor can you save a project (although you can create one) no matter how small the project (even the basic template).  In both situations, the program freezes.  Task Manager shows the program as "non-responsive"  and the Roxio process as using over 50% of the CPU cycles.  Unless you end the program in Task Manager, it will stay like that for hours.  After encountering the problem, I downloaded the 9.1 version (which was supposedly just a Vista patch) and installed it (keeping the 9.0 version installed as per the instruction so it would uninstall the old 9.0 version) but the problem remains.  Any thoughts?


My machine: a Pentium 3.2 gh 2 processor Intel Pentium machine with 2g of RAM, 1.2 TB storage (300gb free), and XP Pro SP3 with all current patches and McAfee Security and Spybot running and a hardware Firewall.


Did you run a registry cleaner on your computer lately - manually or automatically?  There was an issue with some of them removing a needed key.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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