4 replies to this topic

[patden04@yahoo.com]

Hello again  i have installed roxio photosuite 8 and videowave 8 on my dell  pc with windows 2000 xp
the new My DVD is not compatible.   My drive D has been knocked out and is no longer recognized.
word files can no longer be sent to the dvd rom drive and stored on dvd discs.
A  download from Sonic was suggested.  I did the down load and it made no difference.
DRive D  is not accesible......Incorrect fuction    window appears
    for my 3 rd attemp I will  uninstall  all  videowave 8  program,  restore my computer to last thursday.
then I will try to custom install the  Photosuite 8 and custom install the videowave 8 while leaving
OFF  THE NEW MY DVD.   Hopefully the old version of mydvd L E will  work with the new  videowave 8
movie editing softwear.    
    I have almost no time left to attempt to Jackhammer this program into my computer.
I will be very grateful for any advise on how to  fix this    Drive D is not accesible INcorrect function
bug.   thank you

[alexatrox]

Is your drive not detected by MyDVD or Windows or both?
Does Device Manager list your drive?
What kind of burner is it?

[patden04@yahoo.com]

alexatrox, on May 8 2006, 09:22 AM, said:

Is your drive not detected by MyDVD or Windows or both?
Does Device Manager list your drive?
What kind of burner is it?

Hello  My drive d is not detected by windows.  The device manager lists the driveer which is:
_nec dvd+rw nd 6500a. It is a combo  dvd and cd burner.  IF i put in a music cd, it plays.
if i put in a cd rom it loads..... but if i put in a word file or pic file  it doesnt recognice.
Also, a window opens up stating:  "can not copy files on this cd rom drive.  it is read only.
you can not copy or move files over to this cd rom drive"
   I have downloaded the patch from sonic..... no improvement....  also I  uninstalled the  NEC driver
and rebooted..... no improvement....

              thanks for any help.       pat deny

[grandpabruce]

patden04@yahoo.com, on May 8 2006, 01:08 PM, said:

Hello  My drive d is not detected by windows.  The device manager lists the driveer which is:
_nec dvd+rw nd 6500a. It is a combo  dvd and cd burner.  IF i put in a music cd, it plays.
if i put in a cd rom it loads..... but if i put in a word file or pic file  it doesnt recognice.
Also, a window opens up stating:  "can not copy files on this cd rom drive.  it is read only.
you can not copy or move files over to this cd rom drive"
   I have downloaded the patch from sonic..... no improvement....  also I  uninstalled the  NEC driver
and rebooted..... no improvement....

              thanks for any help.       pat deny

Here's something else that was suggested some time ago.  

If the drives are still listed in the Device Manager, delete them then carefully follow this fix:

"Upper/Lower Filters:

a. Click on Start --> Run --> and type in 'regedit' followed by the enter key
b. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or clicking the "+" next to it.)
c. Expand the "SYSTEM" Key
d. Expand the "CurrentControlSet" Key
e. Expand the "Control" Key
f. Expand the "Class" Key
g. Look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
h. Highlight this key by left clicking once on it
i. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these delete them by right clicking on them and choosing "delete"
j. Exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer"

[patden04@yahoo.com]

grandpabruce, on May 8 2006, 12:07 PM, said:

Here's something else that was suggested some time ago.  

If the drives are still listed in the Device Manager, delete them then carefully follow this fix:

"Upper/Lower Filters:

a. Click on Start --> Run --> and type in 'regedit' followed by the enter key
b. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or clicking the "+" next to it.)
c. Expand the "SYSTEM" Key
d. Expand the "CurrentControlSet" Key
e. Expand the "Control" Key
f. Expand the "Class" Key
g. Look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
h. Highlight this key by left clicking once on it
i. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these delete them by right clicking on them and choosing "delete"
j. Exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer"

thanks for the info on re editing the registry.  I tried to print out your instructions but this forum
uses wide sentences and it didnt print out correctly.   I have decided not to re edit the registry
in order to fix this bug.  I am not qualified to start reediting registries.  
  Microsoft warns that:  may cause serious problems that may require you to reinstall your operating systime. ...cannot guarantee that you can solve problems that result from using registry editor incorrectly.  Use at your own risk.  So I will uninstall videowave 8 and restore my computer to its previous
condition.  then I will try to custom install photosuite8 and videowave8 WITHOUT the new versoin
of My dvd.

Edited by lbissonette, 10 May 2006 - 11:37 AM.