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I Still Can't Get Emc 10 To Install!

#1 User is offline   Flamerock 

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Posted 26 March 2009 - 05:06 AM

Computer: Gateway GT5654 running Windows Vista Home Premium with Service Pack 1 and all Windows updates.

I have repeatedly attempted to install the latest downloaded version of EMC 10 with no success.

Each time, the same thing happens: The install starts and progresses fine up to about the 60% mark. As Setup begins to install Roxio Media Share, it stops, rolls back everything that has been installed and displays the message that Setup has been "interrupted." I have tried redownloading the setup file. I have also tried installing EMC 10 with all antivirus, antispyware and firewall software disabled and with the PC disconnected from the Internet, and the results are the same. What's so baffling is that I have installed this software before on this PC without incident; it's only since I reinstalled Vista that I have had this issue.

Anyone have any bright ideas I could try next? huh.gif
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#2 User is offline   Larry 

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Posted 26 March 2009 - 05:14 AM

Use the Clean Install process. Don't add or skip any steps.


*** CLEAN INSTALL LINKS ****
v 9, 10
Vista: http://kb.roxio.com/content/kb/Creator/000127CR
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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#3 User is offline   cdanteek 

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Posted 26 March 2009 - 05:52 AM

QUOTE
running Windows Vista Home Premium with Service Pack 1


One thing that might be different is ' .NET Framework 3.5 Service pack 1 ' comes up as a update after you install Vista SP1. Have you applied that update?

cd


cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#4 User is offline   Flamerock 

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Posted 26 March 2009 - 12:48 PM

QUOTE (cdanteek @ Mar 26 2009, 05:52 AM) <{POST_SNAPBACK}>
One thing that might be different is ' .NET Framework 3.5 Service pack 1 ' comes up as a update after you install Vista SP1. Have you applied that update?

cd


Yes, I have. What's interesting now that you mentioned it is that .NET Framework Version 1 Service Pack 1 installed AFTER that update (I have auto updates enabled). Might this be the issue?
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#5 User is offline   cdanteek 

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Posted 26 March 2009 - 03:14 PM

QUOTE (Flamerock @ Mar 26 2009, 02:48 PM) <{POST_SNAPBACK}>
Yes, I have. What's interesting now that you mentioned it is that .NET Framework Version 1 Service Pack 1 installed AFTER that update (I have auto updates enabled). Might this be the issue?



Look in add remove programs for this '.NET Framework 3.5 Service pack 1'. Don't know if it will help uninstalling then try to reinstall V10 again with the clean uninstall reinstall procedure, listed in my signature # 12. Clean Install Instructions for Easy Media Creator 9 & 10 on Windows Vista....Have you followed that procedure that led to V10 install failure?

.NET Framework Version 1, 2, and 3 are part of the Vista OS..

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#6 User is offline   Flamerock 

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Posted 29 March 2009 - 01:57 AM

QUOTE (cdanteek @ Mar 26 2009, 03:14 PM) <{POST_SNAPBACK}>
Look in add remove programs for this '.NET Framework 3.5 Service pack 1'. Don't know if it will help uninstalling then try to reinstall V10 again with the clean uninstall reinstall procedure, listed in my signature # 12. Clean Install Instructions for Easy Media Creator 9 & 10 on Windows Vista....Have you followed that procedure that led to V10 install failure?

.NET Framework Version 1, 2, and 3 are part of the Vista OS..

cd



So far, not so good. angry.gif Let me ask: Do I have to have .NET 1 and 2 installed if I have .NET 3.5? I'm about ready to reinstall Windows and start over , installing EMC10 before applying any Windows updates. Might that help?
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#7 User is offline   ACC 

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Posted 21 April 2009 - 04:31 PM

I am having exactly the same problem trying to reinstall EMC 10 on a new gateway w/vista home Premium. I am going to "clean uninstall" again in case something was missed the first time. ACC
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#8 User is offline   ACC 

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Posted 23 April 2009 - 04:39 PM

Ihave tried reinstalling three times in the past two days and get the same message each time. Installation interupted.
I hope Flamerock has had better luck than I have. If anyone can help me out it would be appreciated.
ACC

This post has been edited by ACC: 23 April 2009 - 04:39 PM

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