2 replies to this topic

[LoriJ]

Hi,

I am a very unsophisticated computer user and hope someone can help.  I was having trouble copying documents from my C: drive to a CD using the "copy" function in the file.  A technician from Geek Choice installed Roxio Easy CD Creator 5 Platinum.  I was then able to copy to a CD just fine.  But yesterday when trying to copy about 18 Word documents to a CD, I kept getting an error message saying that I couldn't copy until something called"Roxio DirectCD Kernel" had finished.  This went on all day.  I didn't knowingly activate this "Kernel" and how do I get it to finish so that I can copy to a CD?

Thanks for any help you can give me.

LoriJ

P.S.  I don't know if it's proper here to ask for an email reply, but it sure would be appreciated.  My email address is xxxxxxx.xxxxxxx,xxxx

Edited by ogdens, 27 March 2009 - 08:46 AM.

[ogdens]

Hi,

I am a very unsophisticated computer user and hope someone can help.  I was having trouble copying documents from my C: drive to a CD using the "copy" function in the file.  A technician from Geek Choice installed Roxio Easy CD Creator 5 Platinum.  I was then able to copy to a CD just fine.  But yesterday when trying to copy about 18 Word documents to a CD, I kept getting an error message saying that I couldn't copy until something called"Roxio DirectCD Kernel" had finished.  This went on all day.  I didn't knowingly activate this "Kernel" and how do I get it to finish so that I can copy to a CD?

Thanks for any help you can give me.

LoriJ

P.S.  I don't know if it's proper here to ask for an email reply, but it sure would be appreciated.  My email address is lorij47@comcast.net.

First remove your email address, (spammers).

It would appear you have placed a cd in your burner that has been formatted (by DirectCD).
Use a disc that comes right of the packet/spindle.

[LoriJ]

ogdens,

Thanks for your reply.  I'll try using a new disc.

LoriJ.