12 replies to this topic

[GrandPierre]

We learn something everyday. When individuals don't agree with what you write in these discussion groups, they simply close the discussion. Creator 2009 just doesn't work with all AVCHD formats. Some of the participants in the "Jerky Projects" topic are unhappy that I wouldn't jump through their hoops and waste a lot of time coming to an obvious conclusion.

It makes me wonder if they have any real training or expertise. They don't have the right equipment to duplicate the situation, yet they are prepared to tell those who have the equipment and are directly involved in the problem that they are wrong. I don't have to think Creator doesn't work, I know it doesn't. It may work as designed, but it was not designed to work!

It pays to find out who you're talking to. Based on his past comments, one of these guys boldly predicted that the cost of BluRay equipment would skyrocket when Toshiba dropped out if the HD race. He implied consumers would take it on the chin. It's been my observation that the cost of BluRay players, etc. has actually dropped. It's been my experience that there is a broader selection of movies available in HD now that there is a single format. He may have some questionable expertise with computer software, but doesn't understand business. The fact that a single HD format has been decided upon makes it possible for more manufacturers to direct their efforts and costs to one area. More of them can enter the market and actually create more competition. I think he just doesn't like Sony.

I have spoken with the retailer who sold me the software. Apparently, he has had similar complaints. He sells camcorders and other electronics as well. While he offered to take back the software, I'll keep it and use the other applications. As I said in "Jerky Projects", I have other programs that I know work well with my AVCHD projects.

I wonder why these guys are so sensitive to Creator 2009 criticism? Are they truly independant? It produces choppy video, don't defend it - fix it!

[grandpabruce]

[snip]

Some of the participants in the "Jerky Projects" topic are unhappy that I wouldn't jump through their hoops and waste a lot of time coming to an obvious conclusion.

It makes me wonder if they have any real training or expertise.

None of the people, who responded to your thread, work for Roxio.  They are users, like you.

[GrandPierre]

I'm new to this discussion thing. How are they able to "close threads" and delete comments? Are there some sort of censorship rules other than the obvious?

Here's a link that may explain some of the difficulties that I've been having with Creator 2009 http://www.camcorderinfo.com/d/Reviews&...;level_c=HD.htm
It takes a moment to load. Panasonic or someone seems to run an add before the actual information appears.

Of particular interest is the paragraph on "Common Formats". They seem to be distinctly different.

"To my knowledge Videowave only 'edits' DV AVI and MPEG 2 files. Your camcorder uses AVCHD which is MPEG4 or H.264 which is a derivative of MPEG 4." This quote from Gary is confusing when taken in the context of the CamcorderInfo article. The article suggests that AVCHD is different from Mpeg4 or H.264 or am I reading it incorrectly?

Edited by GrandPierre, 28 March 2009 - 10:48 AM.

[Syrallas]

I'm new to this discussion thing. How are they able to "close threads" and delete comments.

Here's a list of employees and also moderators whom Roxio has placed their trust based upon years of experience and good judgment, which includes deleting inappropriate content (ex. names of illegal programs) and  locking topics (when a thread has run its course).


Edited for wrong link.

Edited by Syrallas, 28 March 2009 - 10:49 AM.

[GrandPierre]

The Reuters article on AIG was interesting. I didn't realize all of those guys took their severence and started working for Roxio (just kidding).

Gary seems upset with my comments. I don't recall mentioning any names in them. If they recognize themselves, that's OK. They were pretty hard on "Funk5000" in the previous thread and don't seem to mind implying that I'm a little dense. In my case, they're probably right but my comments were backed up with information obtained on the site.

I maintain that Creator 2009 doesn't work with my .mts files, yet the files work well in other programs. The .mpg proxy files created by Creator 2009 from my .mts files do not work as expected in other programs. My conclusions are based on reasoned thinking.

"Every manufacturer has a slightly different recipe for AVCHD, so finding a compatible editing program can be tough" is a quote from the CamcorderInfo article I provided a link to.

Maybe Roxio has some work to do before Videowave and MyDVD are compatible with Canon's .mts files.

[ggrussell]

The article suggests that AVCHD is different from Mpeg4 or H.264 or am I reading it incorrectly?

Check out this site and chart.  AVCHD is a trade mark of Panasonic and Sony.   Wikipedia has a fairly good explanation of the different names if you can muddle through the technical jargon.

Imaging industry has always found ways to NOT follow the 'standards'.  Why they do it, who knows?  All it does is create a pain for the consumer.  Personally, I think the software companies should ban together and not support any camera or camcorder does not follow industry standards. With all the different file formats and codec variations, I'm surprised that any software works at all.  It may well explain why some software works well for some people and not others.

Your issue could just as well be an issue with Canon not following the standards close enough.

Edited by ggrussell, 28 March 2009 - 12:10 PM.

[GrandPierre]

Assuming everything that I have said to this point is true, and I have no reason to mislead anyone, are not the following conclusions possibly correct?

1) Regardless of whether or not Canon is following the standards closely enough, my Canon AVCHD (.mts) files are not compatible with MyDVD and Videowave.

2) They are compatible with Photoshop Elements V4 and Studio V12.

We are not trying to assess blame here, just trying to clarify the situation. Your valiant defence of Creator 2009 is understandable, but doesn't solve anything. Is it not reasonable to conclude that I may have to wait for a "fix" to be introduced to use MyDVD and Videowave software with my Canon HF10?

[grandpabruce]

Assuming everything that I have said to this point is true, and I have no reason to mislead anyone, are not the following conclusions possibly correct?

1) Regardless of whether or not Canon is following the standards closely enough, my Canon AVCHD (.mts) files are not compatible with MyDVD and Videowave.

2) They are compatible with Photoshop Elements V4 and Studio V12.

We are not trying to assess blame here, just trying to clarify the situation. Your valiant defence of Creator 2009 is understandable, but doesn't solve anything. Is it not reasonable to conclude that I may have to wait for a "fix" to be introduced to use MyDVD and Videowave software with my Canon HF10?

I read the other thread.  You came to the forums, looking for help, yet you refused to try anything that was suggested!

You are trying to assess blame, which is fine, but you really didn't clarify sh*t, about the software, because you didn't try anything that was offered!  You did clarify something, though, but I will refrain from saying what.

[ggrussell]

1) Regardless of whether or not Canon is following the standards closely enough, my Canon AVCHD (.mts) files are not compatible with MyDVD and Videowave.

2) They are compatible with Photoshop Elements V4 and Studio V12.

I have no argument with either statement.  Just how you went about trying to make them. I'm not trying to defend Roxio's products. Creator 2009 certainly has it's faults just like any other software.  Adobe and Pinnacle software doesn't work on 100% of every machine or file out there either.  Their forums will attest to that.

Creator 2009 may be my main editor and authoring choice, but no means is it the only one I own or use. For more advanced editing like keyframe editing that Videowave does not support, I use other apps.

[GrandPierre]

Finally, we've reached some agreement.

I agree, other software have their shortcomings but the fact remains they work with my Canon files. Two out of three work well. If I were a betting man, I'd bet on my files being fine and the difficulty being their compatibility with Creator. Creator has to create a proxy file to work with my .mts files. My other programs do not. I'm guessing that's where the problem is created with my files. That's all I've been trying to say.

For HD video I'll use Studio V12. It allows me to create AVCHD discs using standard DVD's. I may use Creator for slideshows. I take more stills than I do video anyway. I only bought the Canon HF10 for a river cruise down the Rhine.

I'll watch for updates and other comments as time goes by. I hope Bruce gets over himself and learns to communicate better.

[grandpabruce]

Finally, we've reached some agreement.

I agree, other software have their shortcomings but the fact remains they work with my Canon files. Two out of three work well. If I were a betting man, I'd bet on my files being fine and the difficulty being their compatibility with Creator. Creator has to create a proxy file to work with my .mts files. My other programs do not. I'm guessing that's where the problem is created with my files. That's all I've been trying to say.

For HD video I'll use Studio V12. It allows me to create AVCHD discs using standard DVD's. I may use Creator for slideshows. I take more stills than I do video anyway. I only bought the Canon HF10 for a river cruise down the Rhine.

I'll watch for updates and other comments as time goes by. I hope Bruce gets over himself and learns to communicate better.

I have nothing to get over, and I communicate quite well, thank you.  

When I came to the forums with problems, a number of years ago, I wasn't so ignorant as to ignore suggestions made to me, on the problems that I was having.  I did not say that I know so and so's suggestion would not work for me, without trying them.  To make that assumption would show total ignorance. (Get the picture?)

No software is perfect.  I have found fault with every version of the Roxio software that has been put out, and so be it.  Use the one that works for you.

Keep watching for the updates.  Perhaps Canon will have one out, shortly.

Edited by grandpabruce, 28 March 2009 - 07:22 PM.

[GrandPierre]

I guess I'm just not as smart as Bruce.

By the way, I just received a link from Roxio Support. I've been dealing with them as well. Everyone could have been saved a lot of grief and time if we'd known this link was available in the first place http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

After all of the back and forth, Roxio support has finally told me that my camcorder (Canon HF10) is not supported by Creator 2009.

It's a conclusion I came to some time ago, but rather than assume I was right, I felt it might be worthwhile getting confirmation from a more knowledgable group. It seems the group wasn't aware of the site either, or maybe some of you just enjoyed the banter   .

Incidentally, for software companies to get together and exclude a hardware manufacturer that doesn't meet certain standards might contravene any number of "Fair Competition" Acts in several countries. They could do it individually without the risk of litigation and it appears they do with a list of supported hardware. A better course of action would for everyone to work together. That seems to foster greater innovation and creativity. But as I've said so many times before, what do I know?

I hope the link helps you out in the future. Unless someone has something to add, like "I guess the sonofabitch was right!" I'll say my goodbyes. Is that applause I hear?

[Jim_Hardin]

Just so no one will think that GP is right, he is completely wrong…

The HF 10 uses a memory card and cannot be used to capture as the link indicates…

Instead the files are merely copied to the HD using Windows Explorer. The mts files it makes can be added to VideoWave, edited and/or used in MyDVD.

But if GP wants to believe that, then it is the answer he has to believe…