[bengray27]

I recently tried to install Roxio EMC 8 on my XPS M140 and received the error message, "Internal Error slm_dispatch.dll.3d53bff2_bcab_9cc4_c21c3 fg67599". I uninstalled all of the roxio/sonic programs that came pre-installed on the system and I also cleaned out the registry w/ reg. mechanic and I still recieve this error message when I try to install. I've never had problems installing EMC 8 on any other system but this laptop. I'd very much appreciate any help someone could give me. Thanks.

[grandpabruce]

bengray27, on May 8 2006, 01:27 PM, said:

I recently tried to install Roxio EMC 8 on my XPS M140 and received the error message, "Internal Error slm_dispatch.dll.3d53bff2_bcab_9cc4_c21c3 fg67599". I uninstalled all of the roxio/sonic programs that came pre-installed on the system and I also cleaned out the registry w/ reg. mechanic and I still recieve this error message when I try to install. I've never had problems installing EMC 8 on any other system but this laptop. I'd very much appreciate any help someone could give me. Thanks.

Doubtful that most folks know what an XPS M140 is, so it would be best to list your system specs.

[willatrox]

I'd suggest doing the following

a. Go to C:\Program Files\Common Files
b. Rename Roxio Shared to Roxio Shared.old
c. Re-install EMC8

William

[bengray27]

willatrox, on May 8 2006, 12:29 PM, said:

I'd suggest doing the following

a. Go to C:\Program Files\Common Files
b. Rename Roxio Shared to Roxio Shared.old
c. Re-install EMC8

William

Thanks. I'll try that when I get a chance.

[Znod]

I have installed EMC 8 on my XPS M140. After asking, EMC 8 uninstalled Dell Cine Played, Sonic DLA, and Dell Media Experience, as being incompatible, along the way. Maybe you could anticipate by uninstalling these items first. I have had a few problems that I think are attributable to EMC 8; however, I have been reasonably successful in accomplishing the desired things. After installation, I used msconfig to prevent any Sonic or Roxio programs from running at startup. I think there is an antagonism between ECM 8 and MusicMatch JukeBox. I do not run them at the same time and have prevented MM JB from being the default player for anything to prevent it from starting up for one reason or another when I am using EMC 8. I suspect that I will find many problems between Dell, XP, and EMC 8 even though Dell and Roxio, like MusicMatch, are partners. Good luck.