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Updates Serial numbers

#1 User is offline   senior student 

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Posted 04 April 2009 - 03:48 AM

I am trying to run the UPDATES for Easy Media Creator 10. When it asked for my serial number, I went to my account and got it. My account indicates that the first number is 10DG. The form is looking for a 2 digit number. I can't get the serial number to fit the form so that I can complete installation.
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#2 User is offline   Syrallas 

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Posted 04 April 2009 - 04:05 AM

QUOTE (senior student @ Apr 4 2009, 07:48 AM) <{POST_SNAPBACK}>
I am trying to run the UPDATES for Easy Media Creator 10. When it asked for my serial number, I went to my account and got it. My account indicates that the first number is 10DG. The form is looking for a 2 digit number. I can't get the serial number to fit the form so that I can complete installation.

I believe the correct format for emc10 serial numbers is:
xx-xxxxx-xxxxx-xxxxx

My first two characters are letters.
Upstate NY

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Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN

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On this Vista 32 bit (Posted Image) pc:
System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
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#3 User is offline   Larry 

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Posted 04 April 2009 - 06:37 AM

QUOTE (senior student @ Apr 4 2009, 06:48 AM) <{POST_SNAPBACK}>
I am trying to run the UPDATES for Easy Media Creator 10. When it asked for my serial number, I went to my account and got it. My account indicates that the first number is 10DG. The form is looking for a 2 digit number. I can't get the serial number to fit the form so that I can complete installation.


The 10 that you are seeing is part of the product description, not part of the serial number. Your Serial number starts with the DG only.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF /
Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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