Creator De - No Drive Detected

Creator De - No Drive Detected sonic creator de doesn't detect DVD drive, vista does

#1 davep75

Newbie

Group: Members
Posts: 1
Joined: 11-April 09

Posted 11 April 2009 - 08:00 AM

I just installed Creator DE on my Dell Inspiron 530 running Vista. The windows explorer (or whatever it is called in Vista)
sees the drive and all the files on it. Creator DE says "No drive detected" if I go to the copy menu.
I checked for and installed all the updates from Roxio.
The DVD I am trying to read is a mini-DVD made on a camcorder, but that shouldn't make a difference if Windows can see it.

Any help would be appreciated.

Thanks!

I Am A "Hit And Run" Poster!

#2 Larry

Digital Guru

Group: Digital Guru
Posts: 11,175
Joined: 04-January 06

Posted 11 April 2009 - 08:15 AM

Not sure which versiuon number of DE you have, but guessing it may be v10 since that's the area you posted in.

What Roxio updates did you check for and install? The DE versions are Dell Edition ones, so updates typically come from them.

Try the following PX Engine update ans see if it detects your drive.
**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip

Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7