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Freezing Up At Start Up


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#1 jberg

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Posted 16 April 2009 - 11:20 AM

Everytime I start up the new Creator 2009 Ultimate it freezes up

#2 Larry

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Posted 16 April 2009 - 11:52 AM

QUOTE (jberg @ Apr 16 2009, 02:20 PM) <{POST_SNAPBACK}>
Everytime I start up the new Creator 2009 Ultimate it freezes up


Since you didn't provide any details, like what "freezes up" means, what you were trying to "start up" (the main suite home page or an individual application), error messages (if any) you encounter and their specific text, your system specs, etc.. Then the only suggestion at the moment is to do a clean install of the software.

Make sure you follow all of the outlined steps, and only those. remeber to also make sure you have any antivirus, antispyware and firewalls disabled while uninstalling/installing.

*** CLEAN INSTALL LINKS ****
Creator 2009
XP: http://kb.roxio.com/content//kb/Creator/000206CR
Vista: http://kb.roxio.com/content//kb/Creator/000207CR
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

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