No Drive Detected

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No Drive Detected Roxio Creator Premier 2009

#1 lilewis

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Posted 17 April 2009 - 06:02 AM

My 6 month old Dell XPS M1530 Vista 64 bit pc came with a CD/DVD Blu-Ray R/W drive and Roxio Creator Premier pre-installed.
Although Microsoft Explorer recognizes the drive and will write to it, Roxio tells me "no drive detected".

What do I have to do to get Roxio to detect the drive?

#2 cdanteek

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Posted 17 April 2009 - 06:20 AM

Try # 6 in my signature.... Drive Not Recognized By Roxio.

cd

cd
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Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

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1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility

#3 lilewis

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Posted 17 April 2009 - 06:47 AM

QUOTE (cdanteek @ Apr 17 2009, 07:20 AM) <{POST_SNAPBACK}>

Try # 6 in my signature.... Drive Not Recognized By Roxio.

cd

Tried that... Didn't work.
It's Roxio Blu-Ray 10.2 in case that makes any difference.

Any other ideas?

#4 cdanteek

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Posted 17 April 2009 - 06:56 AM

QUOTE (lilewis @ Apr 17 2009, 08:47 AM) <{POST_SNAPBACK}>

Tried that... Didn't work.
It's Roxio Blu-Ray 10.2 in case that makes any difference.

Any other ideas?

Did you follow directions and reboot the PC?

Is it a secret where and who it came from, your OEM Roxio Blu-Ray 10.2 version?

cd

This post has been edited by cdanteek: 17 April 2009 - 06:58 AM

#5 Larry

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Posted 17 April 2009 - 07:01 AM

QUOTE (lilewis @ Apr 17 2009, 09:47 AM) <{POST_SNAPBACK}>

Tried that... Didn't work.
It's Roxio Blu-Ray 10.2 in case that makes any difference.

Any other ideas?

Try this one. It works sometimes when the v4 one doesn't.

**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip

Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7

#6 lilewis

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Posted 17 April 2009 - 07:09 AM

QUOTE (lilewis @ Apr 17 2009, 07:47 AM) <{POST_SNAPBACK}>

Tried that... Didn't work.
It's Roxio Blu-Ray 10.2 in case that makes any difference.

Any other ideas?

QUOTE (cdanteek @ Apr 17 2009, 07:56 AM) <{POST_SNAPBACK}>

Did you follow directions and reboot the PC?

Is it a secret where and who it came from, your OEM Roxio Blu-Ray 10.2 version?

cd

I did reboot.. but I didn't save the exe to the desktop first. I saved it to a default "Downoad" directory.
I wouldn't think that would me a difference, though,
And nope it's no secret... It was on the laptop when I bought it brand new from Best Buy.

BTW the instructions say it needs to be unzipped, but what I downloaded was an exe file that self installed.

This post has been edited by lilewis: 17 April 2009 - 07:12 AM

#7 cdanteek

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Posted 17 April 2009 - 07:18 AM

QUOTE (lilewis @ Apr 17 2009, 09:09 AM) <{POST_SNAPBACK}>

It don't matter where you saved it, did you navigate to it and "Double click the .exe installer and follow the on screen instructions."?

cd

#8 lilewis

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Posted 17 April 2009 - 07:20 AM

Yes.... of course lol

Shall I try it again, or try the other version next?

#9 cdanteek

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Posted 17 April 2009 - 07:42 AM

QUOTE (lilewis @ Apr 17 2009, 09:20 AM) <{POST_SNAPBACK}>

Yes.... of course lol

Shall I try it again, or try the other version next?

Yes, try the version Larry pointed you to, that one you need to unzip before running the .exe, then reboot.

cd

#10 lilewis

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Posted 17 April 2009 - 08:04 AM

Didn't work either. And yes I did extract then install.

I still have the install Disk (still unopened) that came with the pc, and I suppose that's my only option now.
Can I reinstall over the original program or do I have to uninstall Roxio first?

#11 cdanteek

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Posted 17 April 2009 - 08:11 AM

See if you have a repair option in add remove programs, might need the disc in a drive.

If you try a re-install use the clean uninstall re-install procedure for your operating system in my signature...

That should be # 13 or 14, print it out and follow it to the letter, don't add anything and don't skip anything!

cd

#12 lilewis

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Posted 17 April 2009 - 08:31 AM

ok
printed out 3 pgs... will try to reinstall per directions.

#13 lilewis

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Posted 17 April 2009 - 09:58 AM

QUOTE (lilewis @ Apr 17 2009, 09:31 AM) <{POST_SNAPBACK}>

ok
printed out 3 pgs... will try to reinstall per directions.

Uninstall/reinstall went ok.. A few minutes of concern when the uninstall seemed to take a very long time at EMCGadgets, and again after re-install the pc took about 10-15 minutes to shut down before the last reboot.

BUT... when I opened Roxio it now sees the blu-ray drive.

Thanks to both of you for your help and guidance.

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Roxio Community: No Drive Detected - Roxio Community

No Drive Detected Roxio Creator Premier 2009

#1 lilewis

#2 cdanteek

#3 lilewis

#4 cdanteek

#5 Larry

#6 lilewis

#7 cdanteek

#8 lilewis

#9 cdanteek

#10 lilewis

#11 cdanteek

#12 lilewis

#13 lilewis

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