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Can't Burn Cd's Locks up computer when trying to burn cd's

#1 User is offline   loveMusic 

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Posted 17 April 2009 - 07:54 PM

Ok I finally got Roxio Creator 2009 running on my laptop since I could not get it to install on desktop. Everything is working fine except for when I try to burn a cd. When I insert the blank cd and hit "burn" it does nothing but lock my computer up, and I have to press and hold the power button to turn off (which I am sure that if I continue to do this it will mess my computer up). I have no problem at all with the cd/dvd drive when not using Roxio. Is there a way to get this working WITHOUT changing anything in my computer system? I am not comfortable going into my system changing things around. I did that with my desktop when trying to install/unistall Roxio and ended up having to do a system restore to get my computer working right.
Thanks
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#2 User is offline   Big_Dave 

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Posted 18 April 2009 - 07:04 AM

Did you install sp3 for Creator 2009? http://www.roxio.com/enu/support/c2009/software_updates.html

You might want to be sure that your firmware level of your CD/DVD drive is up-to-date.

Are you using an audio CD or just a normal CD? What specific program are you using?

You might also want to try this PxEngine update:
http://kb.roxio.com/search.aspx?URL=/conte...70GN&PARAMS=

This post has been edited by Big_Dave: 18 April 2009 - 07:09 AM

VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin

DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
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#3 User is offline   loveMusic 

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Posted 18 April 2009 - 08:44 PM

WOW I really don't believe it!! Now I can FINALLY enjoy the full effects of Roxio biggrin.gif. You're awesome. Tnx for your help.
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#4 User is offline   Brendon 

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Posted 18 April 2009 - 11:36 PM

Glad to hear that. Well done Dave. Attached Image: monthly_04_2009/post-208-1240126567.gif

LoveMusic, can you tell us which of Dave's suggestions did the trick?
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