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Hi folks, like many of you I've downloaded and re-installed EMC 10.1 about 15 times now on my WinXP Service Pack 3 Dell 4550. The install is successful and the icon is on the desktop after I reboot, but the program won't launch. I've tried everything to get this program to work:
- Disabled all features in McAfee Total Protection
- Disabled startup tray via msconfig
- Used CCcleaner to clean registry and disk cleanup
- Created new account and downloaded/installed as different user
- Followed Roxio forum's "How to do a Clean Install" instructions to a tee (including registry maintenance and deleting old folders)
- Used Windows Installer Utility to ensure all roxio and sonic files were removed before re-installing
Any thoughts on why this won't work and what I can do to get EMC 10 back on my PC? Thanks in advance, Erika
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I Know My Cd Key By Heart Install OK but program won't launch
#2
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- Group: Digital Guru
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Posted 19 April 2009 - 03:22 PM
QUOTE (Erika @ Apr 19 2009, 03:44 PM) <{POST_SNAPBACK}>
Hi folks, like many of you I've downloaded and re-installed EMC 10.1 about 15 times now on my WinXP Service Pack 3 Dell 4550. The install is successful and the icon is on the desktop after I reboot, but the program won't launch. I've tried everything to get this program to work:
- Disabled all features in McAfee Total Protection
- Disabled startup tray via msconfig
- Used CCcleaner to clean registry and disk cleanup
- Created new account and downloaded/installed as different user
- Followed Roxio forum's "How to do a Clean Install" instructions to a tee (including registry maintenance and deleting old folders)
- Used Windows Installer Utility to ensure all roxio and sonic files were removed before re-installing
Any thoughts on why this won't work and what I can do to get EMC 10 back on my PC? Thanks in advance, Erika
- Disabled all features in McAfee Total Protection
- Disabled startup tray via msconfig
- Used CCcleaner to clean registry and disk cleanup
- Created new account and downloaded/installed as different user
- Followed Roxio forum's "How to do a Clean Install" instructions to a tee (including registry maintenance and deleting old folders)
- Used Windows Installer Utility to ensure all roxio and sonic files were removed before re-installing
Any thoughts on why this won't work and what I can do to get EMC 10 back on my PC? Thanks in advance, Erika
Why do you keep downloading EMC 10? Have you not saved it to a folder on your PC?
Do you get any error message?
What are your system specs especially your video card?
Did you ever have EMC 10.1 running on your system?
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
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Posted 22 April 2009 - 05:31 PM
QUOTE (myguggi @ Apr 19 2009, 04:22 PM) <{POST_SNAPBACK}>
Why do you keep downloading EMC 10? Have you not saved it to a folder on your PC?
Do you get any error message?
What are your system specs especially your video card?
Did you ever have EMC 10.1 running on your system?
Do you get any error message?
What are your system specs especially your video card?
Did you ever have EMC 10.1 running on your system?
__________________
Hi Walt, you're right, I have now downloaded the .exe to my PC... I get no error messages at all, everything downloads and looks great... yes I had EMC 10 and it just stopped launching a few weeks ago.
How do I acquire specs to my vcard? PS Just uninstalled McAfee altogether, downloaded and ran install, same thing: no errors, smooth sailing, and doesn't launch... Yours in Newbieness,
Erika
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