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Can't Reload Popcorn

#1 User is offline   JoeyC2 

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Posted 28 April 2009 - 01:58 PM

My iMac had problems so I had to take everything back to factory settings and reload lots of software and updates. Everything is working fine now, except I cannot get Popcorn to open. I put in my disk, drag Popcorn 3 to the applications folder in the same area shown, and it appears to download. When it is done, I go to my Applications folder and click on Popcorn. For maybe 5 seconds, the application icon appears my dock, but then goes poof.

I have tried reinstalling it 3 times. On the second effort, it even asked for my CD key (which I entered) and other info. But, it still did not work. When I reinstalled over that, I did not get those questions again.

I am running the latest Mac operating system, and all other software is up to date. Any suggestions?
JoeyC2
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#2 User is online   tsantee 

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Posted 28 April 2009 - 03:29 PM

Download the latest Popcorn update and install that instead. Also, trash the Popcorn plist file in your User>Library>Preferences folder. It may not be there if Popcorn never has succeeded in launching, however.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#3 User is offline   JoeyC2 

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Posted 28 April 2009 - 05:00 PM

QUOTE (tsantee @ Apr 28 2009, 03:29 PM) <{POST_SNAPBACK}>
Download the latest Popcorn update and install that instead. Also, trash the Popcorn plist file in your User>Library>Preferences folder. It may not be there if Popcorn never has succeeded in launching, however.



Thanks! Followed your instructions and the application opened and stays on the dock! Have not used it yet, but looks like it will work fine. Thanks again!
JoeyC2
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