3 replies to this topic

[Dougt]

I've been using EMC10 to burn CDs for over a year with no problems. But lately my successfully completed music cd won't play anywhere; not even on the PC that it is burned on. My burner works, because I am able to burn in all my other software except EMC10. Help!!!

[Brendon]

So it has been working fine for over a year, but has suddenly stopped working.

You could [1] laboriously trace back through everything you've done to your system - added, removed, or updated - between the time it last worked properly and the time you found it broken, and hope to find what might have been broken in there,
or
[2] uninstall EMC 10, clean it out, and reinstall using the clean install procedure for your operating system VISTA or XP. to get your EMC 10 back to the factory-installed state.

Personally, I'd go for number [2].

[Dougt]

Thank you Brendon, I've tried to go that route, but Roxio sent me a link to download my previous version (9) instead of EMC10. I also think the 30 day limit download won't allow me to download. I will contact them and try again.

[Brendon]

If you're lucky enough to be allowed to download it again, please make the first thing you do a backup of the downloaded program to disc.

Good luck.

Brendon