Every time I start Creator 2009, my monitor goes black for a few seconds, then comes back to the Roxio loading screen, then it goes black again, comes back again and finally loads. The program works ok after that, but I wondered if there is a setting I need to change. When I open Media Manager, the loading logo for it flashes rapidly, but it too eventually loads and seems to work fine. Suggestions?
1
Black Screen On Startup
Started by
Kamac
, Apr 28 2009 06:13 PM
5 replies to this topic
#2
myguggi
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Posted 28 April 2009 - 07:42 PM
QUOTE (Kamac @ Apr 28 2009, 10:13 PM) <{POST_SNAPBACK}>
Every time I start Creator 2009, my monitor goes black for a few seconds, then comes back to the Roxio loading screen, then it goes black again, comes back again and finally loads. The program works ok after that, but I wondered if there is a setting I need to change. When I open Media Manager, the loading logo for it flashes rapidly, but it too eventually loads and seems to work fine. Suggestions?
List your system specs, especially video card. Certainly seems like a graphics problem
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
sknis
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Posted 29 April 2009 - 04:24 AM
also the normal screen resolution you use.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#4
Kamac
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Posted 29 April 2009 - 11:57 AM
I am running Intel® Graphics Media Accelerator Driver
Driver Version: 6.14.10.4642
Operating System: Windows XP* Professional, Service Pack 3 (5.1.2600)
DirectX* Version: 9.0
Physical Memory: 2037 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 256 MB
Graphics Memory in Use: 11 MB
Processor: x86 family 6 Model 15 Stepping 2
Processor Speed: 1595 MHZ
Device ID: 2992
Device Revision: 02
Accelerator in Use: Intel® Q965/Q963 Express Chipset Family
Video BIOS: 1345
Current Graphics Mode: 1280 by 1024 True Color (60 Hz)
Monitor Name: Dell E177FP
Driver Version: 6.14.10.4642
Operating System: Windows XP* Professional, Service Pack 3 (5.1.2600)
DirectX* Version: 9.0
Physical Memory: 2037 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 256 MB
Graphics Memory in Use: 11 MB
Processor: x86 family 6 Model 15 Stepping 2
Processor Speed: 1595 MHZ
Device ID: 2992
Device Revision: 02
Accelerator in Use: Intel® Q965/Q963 Express Chipset Family
Video BIOS: 1345
Current Graphics Mode: 1280 by 1024 True Color (60 Hz)
Monitor Name: Dell E177FP
#5
Kamac
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Posted 05 May 2009 - 10:07 AM
I still haven't figured out what's up with my computer. I tried updating all my drivers, including my chipset driver. I tried using different refresh rates, I tried running Creator 2009 in Windows 2000 compatibility mode. Nothing worked. To try to figure out what was going on, I took my software to work and loaded it on my OptiPlex 620 with an Intel 82549G Express Chipset. When I compare my computer configuration at work with the one at home, the only significant difference was the processor and chipset. The computer at work had a slightly faster processor and a different chipset. Everything else was practically the same: memory, display settings, refresh rate, direct x 9 version, support pack version, etc.
Yet, the screen did not go black when I started Roxio at work. Loading Media Manager still resulted in a rapid flash of the load screen, but the flashing was not as prolonged and the program loaded much faster. Any suggestions?
Yet, the screen did not go black when I started Roxio at work. Loading Media Manager still resulted in a rapid flash of the load screen, but the flashing was not as prolonged and the program loaded much faster. Any suggestions?
#6
sknis
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Posted 06 May 2009 - 03:58 AM
On you home computer, try 4 things.
1)Update DirectX 9C
2) Go to start>run>type in dxdiag>OK>go to the display tab and make sure that under features, everything is enabled.
3) Right click on "MyComputer" select properties and then advanced, then performance, settings. In the choices, select "adjust for best performance"
4) Make sure that Windows is set to 96dpi.
See if that helps.
1)Update DirectX 9C
2) Go to start>run>type in dxdiag>OK>go to the display tab and make sure that under features, everything is enabled.
3) Right click on "MyComputer" select properties and then advanced, then performance, settings. In the choices, select "adjust for best performance"
4) Make sure that Windows is set to 96dpi.
See if that helps.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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