I have recently updated to SP4 via the check for software update program. After installation and the obligatory reboot, Cineplayer no longer plays DVDs. Everything was working fine with SP3 but now they won't play. DVDs do play through Windows Media Player. Something must have changed during the patching process. I have also disabled Hardware Acceleration but that made no difference. Any help would be greatly appreciated.
System specs: Windows Vista Ultimate, NVidia 8800 Ultra, 4GB Ram
Regards,
Tom
5
Cineplayer And Sp4
Started by
Doggone1
, May 02 2009 03:41 PM
25 replies to this topic
#2
Jim_Hardin
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Posted 03 May 2009 - 02:44 AM
Well that’s a Pain! It must have been right on the edge…
About the only choice is to do a Clean Install and then apply SP4.
SP4 is to fix some CinePlayer issues not create them
About the only choice is to do a Clean Install and then apply SP4.
SP4 is to fix some CinePlayer issues not create them
#3
Doggone1
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Posted 03 May 2009 - 11:44 AM
QUOTE (Jim_Hardin @ May 3 2009, 02:44 AM) <{POST_SNAPBACK}>
Well that’s a Pain! It must have been right on the edge…
About the only choice is to do a Clean Install and then apply SP4.
SP4 is to fix some CinePlayer issues not create them
About the only choice is to do a Clean Install and then apply SP4.
SP4 is to fix some CinePlayer issues not create them
Thanks for the reply DG.
I was thinking of doing this but thought I should ask first just in case there was an easy solution.
Regards,
Tom
#4
Doggone1
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Posted 10 May 2009 - 12:07 PM
Well I did uninstall the whole suite and then reinstalled it after a reboot and then just applied the SP4 patch but the same result occurred. It looks like I'm forced to watch DVDs through Windows Media Player until this issue is solved.
#5
Big_Dave
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Posted 10 May 2009 - 01:17 PM
Are you running 64 bit?
Do you have any other Roxio/Sonic software on your system?
Do you have any other Roxio/Sonic software on your system?
Edited by Big_Dave, 10 May 2009 - 01:23 PM.
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HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
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#6
Doggone1
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Posted 10 May 2009 - 11:40 PM
QUOTE (Big_Dave @ May 10 2009, 01:17 PM) <{POST_SNAPBACK}>
Are you running 64 bit?
Do you have any other Roxio/Sonic software on your system?
Do you have any other Roxio/Sonic software on your system?
No, Windows Vista Ultimate 32 Bit and no other Roxio software whatsoever.
#7
Big_Dave
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Posted 11 May 2009 - 06:54 AM
Perhaps a call to Roxio support is in order.
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
#8
EdSouth
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Posted 12 May 2009 - 05:19 AM
Confirm this issue after installing SP4 with an additional glitch: DVD image play via emulated DVD drives causes BSOD.Multiple attempts using different movies/ISOs -- same result. After several tries, system would not boot normally.
Following safe-mode reboot and system restore, Cineplayer using virtual DVD drives works OK under Creator 2009 SP3.
Looks like SP4 not only breaks Cineplayer, but crashes the system using emulated optical drives.
#9
Jonny5
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Posted 19 May 2009 - 03:50 PM
You are both running 8 series nvidia graphics cards. did you both update them to the recent release that came out this month? give that a try
you can explore the install dvd and run a repair on cineplayer.. maybe try that?
Also, you said it wont play.. what error or problem?
you said you uninstalled and reinstalled... did you do a clean install? or just add/remove, and then install over the same corrupt files? try to uninstall it, delete the leftover files.. then try again.
you can explore the install dvd and run a repair on cineplayer.. maybe try that?
Also, you said it wont play.. what error or problem?
you said you uninstalled and reinstalled... did you do a clean install? or just add/remove, and then install over the same corrupt files? try to uninstall it, delete the leftover files.. then try again.
Edited by Jonny5, 19 May 2009 - 03:52 PM.
#10
stefanogalla
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Posted 04 June 2009 - 01:52 AM
Same to me. After a clean Re-Installation the problem still persist. I think the problem is in the SP4 with the new Nvidia drivers. Could someone check for a solution? Thanks!#11
Big_Dave
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Posted 04 June 2009 - 07:59 AM
I am running the latest NVIDIA drivers and SP4. I don't have a problem under VISTA SP2 or W7 RC1. But then I am not running emulated drives.
Edited by Big_Dave, 04 June 2009 - 08:00 AM.
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
#12
stefanogalla
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Posted 04 June 2009 - 09:03 AM
QUOTE (Big_Dave @ Jun 4 2009, 08:59 AM) <{POST_SNAPBACK}>
I am running the latest NVIDIA drivers and SP4. I don't have a problem under VISTA SP2 or W7 RC1. But then I am not running emulated drives.
I do AGAIN a CLEAN install of EMC11. BEFORE the Service Pack Cine Player worked GREAT. After the SP4 installation Cine Player let me listen to the audio only. NO VIDEO at all.
Could someone find a solution? Thanks!
Edited by stefanogalla, 06 June 2009 - 12:10 AM.
#13
stefanogalla
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Posted 07 June 2009 - 05:37 AM
Today I've installed a completely new Roxio 2009 Suite in a completely NEW computer with Windows XP SP3.The Video card is an Intel Video Card On-Board.
I could watch DVD with Cineplayer BEFORE the SP4 installation. After that I could listen to audio only. No way to watch the video.
Please. Would someone try to solve this problem?
Thanks!
#14
cdanteek
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Posted 07 June 2009 - 05:46 AM
QUOTE (stefanogalla @ Jun 7 2009, 07:37 AM) <{POST_SNAPBACK}>
Today I've installed a completely new Roxio 2009 Suite in a completely NEW computer with Windows XP SP3.The Video card is an Intel Video Card On-Board.
I could watch DVD with Cineplayer BEFORE the SP4 installation. After that I could listen to audio only. No way to watch the video.
Please. Would someone try to solve this problem?
Thanks!
If your C2009 Suite works fine before installing the SP4 update, don't install it!
cd
Edited by cdanteek, 07 June 2009 - 05:46 AM.
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
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------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#15
stefanogalla
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Posted 07 June 2009 - 09:48 AM
QUOTE (cdanteek @ Jun 7 2009, 06:46 AM) <{POST_SNAPBACK}>
If your C2009 Suite works fine before installing the SP4 update, don't install it!
cd
cd
Thanks for the advice.
Same as: "Sooner or later you have to die. Why born?".Usually a Service Pack is done to IMPROVE performances and SP4 solves many other problems, but adds this one. So I ask Roxio for a solution. Thanks God there are many other software to play video.
Edited by stefanogalla, 07 June 2009 - 09:48 AM.
#16
Jim_Hardin
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Posted 07 June 2009 - 10:08 AM
QUOTE (stefanogalla @ Jun 7 2009, 01:48 PM) <{POST_SNAPBACK}>
Thanks for the advice. Same as: "Sooner or later you have to die. Why born?".
Usually a Service Pack is done to IMPROVE performances and SP4 solves many other problems, but adds this one. So I ask Roxio for a solution. Thanks God there are many other software to play video.
Same as: "Sooner or later you have to die. Why born?".Usually a Service Pack is done to IMPROVE performances and SP4 solves many other problems, but adds this one. So I ask Roxio for a solution. Thanks God there are many other software to play video.
OK, I have two not so new PC’s with XP and 2009 SP4 and both can play CinePlayer without a hitch…
If we can’t duplicate the problem, then it isn’t in SP4…
#17
jeanrosenfeld
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Posted 07 June 2009 - 03:45 PM
I don't often use Cineplayer, but just confirm that with SP4 it's broken. DVDs that play fine in WMP either don't play at all in Cineplayer or sound only (plus odd effect: the sound was too loud, so I adjusted the slider, but as soon as I ley go it just slid right back up!). Also tried some mpg, wmv and avi files: foe them no sound!
A real mess.
I'll not bother to fix, though as I prefer WMP 11 or PowerDVD8.
A real mess.
I'll not bother to fix, though as I prefer WMP 11 or PowerDVD8.
Dell XPS630i. Chipset: nVIDIA nForce 650i SLI. CPU: Intel Core 2 Quad Q6600 2.4 GHz. RAM: 3 GB (DDR2-800 DDR2 SDRAM). Hard drives: 2x WD25 00AAJS-75VWA 250GB SATA. Video: NVIDIA GeForce 8800 GT 512 MB. Audio: Audigy 2 (Dell OEM). DVD RW drives: Liteon iHAS234, HL-DT-ST DVD+-RW GSA-H73N. All drivers and firmware up to date.
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#18
Jim_Hardin
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Posted 08 June 2009 - 04:31 AM
QUOTE (jeanrosenfeld @ Jun 7 2009, 07:45 PM) <{POST_SNAPBACK}>
I don't often use Cineplayer, but just confirm that with SP4 it's broken. DVDs that play fine in WMP either don't play at all in Cineplayer or sound only (plus odd effect: the sound was too loud, so I adjusted the slider, but as soon as I ley go it just slid right back up!). Also tried some mpg, wmv and avi files: foe them no sound!
A real mess.
I'll not bother to fix, though as I prefer WMP 11 or PowerDVD8.
A real mess.
I'll not bother to fix, though as I prefer WMP 11 or PowerDVD8.
Thank you Jene but I guess you didn’t read my post. I can confirm that it isn’t broken
But it leaves enough room for doubt that I will pass it along again…
#19
malatekid
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Posted 08 June 2009 - 05:50 AM
CIneplayer works fine with SP4 update and my 256MB NVIDIA GeForce 8600 GTS
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
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-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#20
jeanrosenfeld
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Posted 08 June 2009 - 09:06 AM
I note that both Jim and malatekid are running XP SP2. I have XP SP3. Is this significant??
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XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.
XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.
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