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Emc 10 Error Code: 0652


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#1 caulford

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Posted 07 May 2009 - 04:07 PM

Greetings,
I purchased this program from Best Buy last year sometime.  I installed it on my Vista Home Premium(64 bit) machine just fine.  I had a hard drive crash last week, so I decided to upgrade to Vista Ultimate.  Now trying to install on the same machine, after a clean windows install, & once it starts the install I get the error code: 0652.  Can someone help?  I tried support, & they tell me that only have me registered for EMC  9, which is incorrect, but now they have decided not to update my ticket with a responce (as in, if we ignore him, he will go away).  

Thanks
Craig

#2 cdanteek

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Posted 07 May 2009 - 07:41 PM

QUOTE
I purchased this program from Best Buy last year sometime


Go here top right 'My Account' and sign in. If your not registered, register the product. http://www.roxio.com/enu/default.html

What product did you purchase from Best Buy?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 Jim_Hardin

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Posted 08 May 2009 - 02:51 AM

You asked for help from tech support and they answered. But you decided not to update your info and hope they will go away?

I am having trouble connecting the dots with that reaction…

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#4 caulford

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Posted 08 May 2009 - 11:31 AM

QUOTE (cdanteek @ May 7 2009, 07:41 PM) <{POST_SNAPBACK}>
Go here top right 'My Account' and sign in. If your not registered, register the product. http://www.roxio.com/enu/default.html

What product did you purchase from Best Buy?

cd

I purchased Easy Media Creator 10

QUOTE (Jim_Hardin @ May 8 2009, 02:51 AM) <{POST_SNAPBACK}>
You asked for help from tech support and they answered. But you decided not to update your info and hope they will go away?

I am having trouble connecting the dots with that reaction…


but now they have decided not to update my ticket with a response (as in, if we ignore him, he will go away).

I did update my ticket, they did not respond. And my product is registered.

Craig




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