[Ian0860]

there is no content to be selected when I go looking for a text effect or a transition or a video effect.

I get the dialogue box with "There are no items to show in this view"

Can anyone help?

[sknis]

there is no content to be selected when I go looking for a text effect or a transition or a video effect.

I get the dialogue box with "There are no items to show in this view"

Can anyone help?

Is there a file type and a drop down arrow underneith the windows where the message is? Did you properly install the Content of the program? It is usually a different disc or file.

[Ian0860]

Thanks. I installed from a single disk. There was no other disk and I wasn't prompted to deal with 'content' seperately as I was when I installed version 7. I's appreciate any advice on where to find the content and how to install.

there is no content to be selected when I go looking for a text effect or a transition or a video effect.

I get the dialogue box with "There are no items to show in this view"

Can anyone help?

[sknis]

Thanks. I installed from a single disk. There was no other disk and I wasn't prompted to deal with 'content' seperately as I was when I installed version 7. I's appreciate any advice on where to find the content and how to install.

See image first, then:

Open "Make DVD- Advanced", aka My DVD. How many (approximately) menu styles do you have? If around 5, then the content did not install. There should be several dozen.

When My DVD is open, go to the top menu and select tools, options and then put a dot near software. Did that do anything?

What video card/chip do you have? Have you checked for updated drivers for it? Also update DirectX 9c (for XP). What screen resolution and font (DPI) are you using? Fonts should be 96 dpi. Display issues are usually caused by a video card or chip that isn't up to the task. Creator 2009 takes much more from a video card chip than did EMC 7. If you do not have a laptop, consider buying a newer video card with more on-board memory.

When you installed the program, did you install it to you system (usually" C") drive with your antivirus off?

I count that I asked 5 questions in the above, please answer all of them unless you can say one of the above solved your problem. I took the time to think, write them out, spell check and even posted an image to help so please have the courtesy to answer. Thank you.

Attached image(s)

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[Ian0860]

Sorry for the delay. I've been travelling.

I had the problem using Videowave and only had the 5 menu styles. The screen is as the graphic you attached. Changing the selection to 'all' did no good.

When I try to open My DVD I get an error message indicating I need to activate a codec for mpeg-2. When I click ok to activate the codec I get an error saying 'bad permission' and My DVD closes.

I installed to C: drive but didn't disable the anti virus.

I'm operating a HP Compac laptop with screen resolution at 1280 x 800. I'm not tech savvy enough to answer the other questions about the video card etc.

I went back to videowave and did the tools: options: dot near software thing and the effects have appeared. I'm grateful for the assistance.

Curiously, the codec problem happens on opening Videowave as well but the result of clicking through the 'bad permission' dialogue doesn't abort the program load. Any insights for a rank amateur?

See image first, then:

Open "Make DVD- Advanced", aka My DVD. How many (approximately) menu styles do you have? If around 5, then the content did not install. There should be several dozen.

When My DVD is open, go to the top menu and select tools, options and then put a dot near software. Did that do anything?

What video card/chip do you have? Have you checked for updated drivers for it? Also update DirectX 9c (for XP). What screen resolution and font (DPI) are you using? Fonts should be 96 dpi. Display issues are usually caused by a video card or chip that isn't up to the task. Creator 2009 takes much more from a video card chip than did EMC 7. If you do not have a laptop, consider buying a newer video card with more on-board memory.

When you installed the program, did you install it to you system (usually" C") drive with your antivirus off?

I count that I asked 5 questions in the above, please answer all of them unless you can say one of the above solved your problem. I took the time to think, write them out, spell check and even posted an image to help so please have the courtesy to answer. Thank you.

[sknis]

When I try to open My DVD I get an error message indicating I need to activate a codec for mpeg-2. When I click ok to activate the codec I get an error saying 'bad permission' and My DVD closes.

I'm operating a HP Compac laptop with screen resolution at 1280 x 800. I'm not tech savvy enough to answer the other questions about the video card etc.

I went back to videowave and did the tools: options: dot near software thing and the effects have appeared. I'm grateful for the assistance.

Curiously, the codec problem happens on opening Videowave as well but the result of clicking through the 'bad permission' dialogue doesn't abort the program load. Any insights for a rank amateur?

Did you have an earlier version of a Roxio product on your computer? Perhaps something that came with it? Sometimes that will cause problems if not properly removed. Most people will recommend a clean (uninstall) install.

BTW, go to the HP site to download and install any new video drivers for your computer. Follow the instructions. That will give better video performance but will not solve the other problem.

[Ian0860]

Thanks, I had an earlier version (7). I noted references to the clean install process in other forum issues and will give that a go when I get some time. I'll also give the driver update a go. Thanks again

Did you have an earlier version of a Roxio product on your computer? Perhaps something that came with it? Sometimes that will cause problems if not properly removed. Most people will recommend a clean (uninstall) install.

BTW, go to the HP site to download and install any new video drivers for your computer. Follow the instructions. That will give better video performance but will not solve the other problem.