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Help With Error Message

#1 User is offline   murfkins 

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Posted 09 May 2009 - 07:13 PM

I purchased the Easy CD & DVD Burning program today at BestBuy. I am a Kindergarten teacher and I am looking for an easy program that I can use to put the pictures I have taken this school year to music and then gift it to my parents. This sounded like it would do the job. I am running a Dell laptop with Vista Home Basic as my OS. I downloaded the program with no problems and did not seem to have any issues uploading the pictures and music to MYDVD Express. However, when I go to preview I get the following error message: .\DSMenuEditCtrl.cpp(536):*** Error 80040154. If I try to run preview again, I get an error screen, but it is blank. I have tried removing and reinstalling the program but the same thing happens.

Can anyone help me. School ends on the 20th and I was hoping to be able to hand out the video on the last day of school.

Thank you

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#2 User is offline   Jim_Hardin 

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Posted 10 May 2009 - 02:18 AM

You “download” from the internet – you install from a disc or a file you downloaded.

The error is tied to permissions or a DLL not properly registered.

Uninstall the program through the Add/Remove Programs.

Create a new account with full administrator privileges.

Install the program under that account.

Slap together a quick slideshow and see if it works. If it does, reboot into your account and try it there.

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#3 User is offline   murfkins 

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Posted 10 May 2009 - 11:51 AM

Thank you, that seemed to do the trick. I have not yet burned a copy, but it is playing wonderfully in preview. Thank you, again.

Jami





QUOTE (Jim_Hardin @ May 10 2009, 02:18 AM) <{POST_SNAPBACK}>
You “download” from the internet – you install from a disc or a file you downloaded.

The error is tied to permissions or a DLL not properly registered.

Uninstall the program through the Add/Remove Programs.

Create a new account with full administrator privileges.

Install the program under that account.

Slap together a quick slideshow and see if it works. If it does, reboot into your account and try it there.


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