I am having the same problem as RonRock in another thread. I am quoting him here as it is the same problem I am having.
"Something has happened. When I open Windows Media Player to view a video. I get an installer open up and attempts to configure Sonic CinePlayer Pack. It runs to a point where it can not find a folder "CPDECPACK.msi" it searches my Temp folder and it is not there. I can cancel out and WMP works but how can I fix this? I have found Sonic CinePlayer in Add and Remove Programs in Control Panel, it has a Repair option. When I attempt a repair I see the same installer error. How can I find a working version of CPDECPACK.msi?"
I believe the problem began when I installed Media Manager for my Blackberry. I later installed my Blackberry Desktop Manager without Media Manager because of the conflicts with the Roxio programs already installed on the pc. I have Roxio Creator 9 XE which came installed on my pc from Dell. Dell support has ended and I cannot find the installation files for this program anywhere on my pc or on the discs that came from Dell.
How should I proceed at this point? How do I get the files I need to reinstall the program?
1
Cannot Play Dvd's
Started by
IrwinII
, May 10 2009 07:02 AM
5 replies to this topic
#2
sknis
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Posted 10 May 2009 - 08:04 AM
QUOTE (IrwinII @ May 10 2009, 10:02 AM) <{POST_SNAPBACK}>
I am having the same problem as RonRock in another thread. I am quoting him here as it is the same problem I am having.
"Something has happened. When I open Windows Media Player to view a video. I get an installer open up and attempts to configure Sonic CinePlayer Pack. It runs to a point where it can not find a folder "CPDECPACK.msi" it searches my Temp folder and it is not there. I can cancel out and WMP works but how can I fix this? I have found Sonic CinePlayer in Add and Remove Programs in Control Panel, it has a Repair option. When I attempt a repair I see the same installer error. How can I find a working version of CPDECPACK.msi?"
I believe the problem began when I installed Media Manager for my Blackberry. I later installed my Blackberry Desktop Manager without Media Manager because of the conflicts with the Roxio programs already installed on the pc. I have Roxio Creator 9 XE which came installed on my pc from Dell. Dell support has ended and I cannot find the installation files for this program anywhere on my pc or on the discs that came from Dell.
How should I proceed at this point? How do I get the files I need to reinstall the program?
"Something has happened. When I open Windows Media Player to view a video. I get an installer open up and attempts to configure Sonic CinePlayer Pack. It runs to a point where it can not find a folder "CPDECPACK.msi" it searches my Temp folder and it is not there. I can cancel out and WMP works but how can I fix this? I have found Sonic CinePlayer in Add and Remove Programs in Control Panel, it has a Repair option. When I attempt a repair I see the same installer error. How can I find a working version of CPDECPACK.msi?"
I believe the problem began when I installed Media Manager for my Blackberry. I later installed my Blackberry Desktop Manager without Media Manager because of the conflicts with the Roxio programs already installed on the pc. I have Roxio Creator 9 XE which came installed on my pc from Dell. Dell support has ended and I cannot find the installation files for this program anywhere on my pc or on the discs that came from Dell.
How should I proceed at this point? How do I get the files I need to reinstall the program?
1) Do this.
2) contact Dell.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
IrwinII
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Posted 10 May 2009 - 09:06 AM
As for the Blackberry, it is running file as I uninstalled the DM with MM and then installed DM WITHOUT MM, but the damage had already been done and I get the message in the original post.
#4
sknis
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Posted 10 May 2009 - 10:40 AM
QUOTE (IrwinII @ May 10 2009, 12:06 PM) <{POST_SNAPBACK}>
As for the Blackberry, it is running file as I uninstalled the DM with MM and then installed DM WITHOUT MM, but the damage had already been done and I get the message in the original post.
You have a Dell OEM version of the software and you can't re-install because you don't have the disc. Would that not be enough to get you to contact Dell? Roxio doesn't have an installation disc available for the OEM. We are not familiar enough with that OEM product to be of much help (especially with no installation disc.)
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#5
Big_Dave
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Posted 10 May 2009 - 10:47 AM
You might want to try going back to a known good Windows restore point. If you do try it, boot up to safe mode and then do the restore. Everything done (program updates etc.) after the restore point date would most likey have to be done again. Be sure to back up your data.
Worst case would be to use Dell's image restore facility to bring your system back to a factory fresh state. Be sure to back up your data.
Worst case would be to use Dell's image restore facility to bring your system back to a factory fresh state. Be sure to back up your data.
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
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HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
#6
IrwinII
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Posted 10 May 2009 - 07:59 PM
Thanks for the replies. I'll give Dell a call. I had thought I could get a copy of the files I needed from Roxio, but your OEM statement hit me square in the forehead. Duh.
Requested a set of backup discs from Dell. We'll see how that goes. Thanks again for your input.
Requested a set of backup discs from Dell. We'll see how that goes. Thanks again for your input.
Edited by IrwinII, 11 May 2009 - 05:27 AM.
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