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Roxio 9 De Journall Logs Roxio9 DE

#1 User is offline   A3Whut 

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Post icon  Posted 15 May 2009 - 08:58 AM

Roxio DE I need to know if there are any Log features with this software.
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#2 User is offline   ogdens 

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Posted 15 May 2009 - 10:08 AM

QUOTE (A3Whut @ May 15 2009, 12:58 PM) <{POST_SNAPBACK}>
Roxio DE I need to know if there are any Log features with this software.


That is a Dell OEM version (DE = Dell Edition), and all support comes from them, ask them if it has that feature and try their forum.





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#3 User is offline   Big_Dave 

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Posted 15 May 2009 - 11:15 AM

Are you getting an error of some type?
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin

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#4 User is offline   A3Whut 

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Posted 19 May 2009 - 07:22 AM

A Roxio Agent has responded to your ticket! (# 729299)

Thank you for contacting Roxio Technical Support

The product you are inquiring about is a 'legacy' application and is no longer supported by Technical Support. To keep our software prices competitive, Roxio Technical Support agents only support the latest release and one version previous - however Knowledgebase and Discussion Group support will still be available. If you wish to continue receiving Technical Support with a Roxio agent, please upgrade to the most recent version of your product.

You can contact our Inside Sales team to learn about your upgrade options. They can also answer any pre-sales questions you may have. Please call 1-877-697-6946 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays).

Please visit the link below for more information:

http://kb.roxio.com/content/kb/General%20I...mation/000039GN

Regards,

Roxio Technical Support
http://www.roxio.com/enu/support

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#5 User is offline   sknis 

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Posted 19 May 2009 - 07:28 AM

QUOTE (A3Whut @ May 19 2009, 10:22 AM) <{POST_SNAPBACK}>
A Roxio Agent has responded to your ticket! (# 729299)

Thank you for contacting Roxio Technical Support

The product you are inquiring about is a 'legacy' application and is no longer supported by Technical Support. To keep our software prices competitive, Roxio Technical Support agents only support the latest release and one version previous - however Knowledgebase and Discussion Group support will still be available. If you wish to continue receiving Technical Support with a Roxio agent, please upgrade to the most recent version of your product.

You can contact our Inside Sales team to learn about your upgrade options. They can also answer any pre-sales questions you may have. Please call 1-877-697-6946 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays).

Please visit the link below for more information:

http://kb.roxio.com/content/kb/General%20I...mation/000039GN

Regards,

Roxio Technical Support
http://www.roxio.com/enu/support



..... and?
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