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Do I need to buy a DVD decoder to play a DVD split from unrelated topic

#1 User is offline   Molly B 

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Posted 15 May 2009 - 11:47 PM

I have a new Dell with pre-installed Roxio Creater DE 10.2. I was able to register it, but when I tried to play a DVD I got a message that said "Windows Media Player cannot play this DVD because a compatible DVD decoder is not installed on your computer."

Do I have to buy a decoder? Or is there one on my computer that has to be installed? If I have to buy one, what is the best one to buy. I see some are incompatible with Roxio, and I don't want that problem.

Would appreciate any help. I have never bought a computer with a CD or DVD drive that wasn't ready to use, so I am wondering if I really need to buy a decoder.
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#2 User is offline   Jim_Hardin 

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Posted 16 May 2009 - 04:23 AM

It is junkware – Dell provided it, Dell supports it! Contact them and ask them how to play a DVD.
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