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Cd Key Does Not Work


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#1 jjt143

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Posted 18 May 2009 - 11:26 AM

I received a copy of TT8 with the purchase of a dvd drive.  Upon attempting to use it, I was asked for the CD Key.  I entered the key number on the cd sleeve, but it is not recognized and I am unable to continue.  Any ideas?  Thanks

#2 tsantee

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Posted 18 May 2009 - 03:18 PM

All I can find is to make sure the key you're entering is 17 characters/digits. Otherwise it may be that you've mistaken a character for a look alike such as a lower case L looking like a 1 and an O looking like a 0. If it still doesn't work you need to contact Roxio's customer service.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!




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