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Easy CD & DVD , unable to find certificate

#1 User is offline   DRED 

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Posted 30 May 2009 - 12:41 PM

It all started when I went to start my Easy CD & DVD software on my computor. It is a purchased copy and registered. When clicking on my shortcut it gives me a message that the trial version has expired. I research on net and topics say to clean install software. Following instructions from http://kb.roxio.com/, I uninstalled software, deleted fiolders and deleted regkeys. When I come to reinstall it says that earlier versions need to be removed. After installing software now I recieve the message "unable to find certificate file".

Can anyone help me??

Is there anything else I need to do??

I am running Vista home premium 64 bit.

This post has been edited by DRED: 30 May 2009 - 12:42 PM

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#2 User is offline   ogdens 

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Posted 30 May 2009 - 01:22 PM

QUOTE (DRED @ May 30 2009, 04:41 PM) <{POST_SNAPBACK}>
It all started when I went to start my Easy CD & DVD software on my computor. It is a purchased copy and registered. When clicking on my shortcut it gives me a message that the trial version has expired. I research on net and topics say to clean install software. Following instructions from http://kb.roxio.com/, I uninstalled software, deleted fiolders and deleted regkeys. When I come to reinstall it says that earlier versions need to be removed. After installing software now I recieve the message "unable to find certificate file".

Can anyone help me??

Is there anything else I need to do??

I am running Vista home premium 64 bit.


You posted in the Creator 9 (edit should read Creator 2009) forum and then say you are having trouble with Easy CD & DVD.

These are two different Roxio programs.....please verify what program you have?.

From the messages that you are getting it is probably the later, but lets make sure.

This post has been edited by ogdens: 30 May 2009 - 03:34 PM

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#3 User is online   myguggi 

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Posted 30 May 2009 - 03:18 PM

QUOTE (ogdens @ May 30 2009, 05:22 PM) <{POST_SNAPBACK}>
You posted in the Creator 9 (should read Creator 2009) forum and then say you are having trouble with Easy CD & DVD.

These are two different Roxio programs.....please verify what program you have?.

From the messages that you are getting it is probably the later, but lets make sure.




Actually this is the Creator 2009 forum which is a completely different package from EMC 9



Ogdens edit - Oops....Edited to show Creator 2009 not Creator 9, thanks Walt

This post has been edited by ogdens: 30 May 2009 - 03:33 PM


Walt

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#4 User is offline   sknis 

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Posted 31 May 2009 - 04:36 AM

Perhaps it is the Red box version of "Easy..." and belongs here? The Op did say "Easy CD & DVD"

This post has been edited by sknis: 31 May 2009 - 04:37 AM

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#5 User is offline   Brendon 

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Posted 01 June 2009 - 12:01 AM

Has to be version 9, Steve. Creator 2009 doesn't have that "Trial Version Expired" error. I'll get it shifted.
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