Web Ticket Support

#1 dunroamin1

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Post icon Posted 09 January 2006 - 12:37 PM

Patrick

Please could you advise (if possible) how long is reasnable to wait for a Web Ticket request to be answered or at least acknowleged.

Thanks

David

#2 james_hardin

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Posted 09 January 2006 - 05:43 PM

dunroamin1, on Jan 9 2006, 03:37 PM, said:

Patrick
Please could you advise (if possible) how long is reasnable to wait for a Web Ticket request to be answered or at least acknowleged.

Thanks

David

Patrick has been lured to the dark side(MacWorld) this week…

I would expect 4 to 7 days for a web ticket response. How long have you been left hanging?

This post has been edited by james_hardin: 09 January 2006 - 05:44 PM

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#3 dunroamin1

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Posted 10 January 2006 - 12:22 PM

james_hardin, on Jan 10 2006, 01:43 AM, said:

Patrick has been lured to the dark side(MacWorld) this week…

I would expect 4 to 7 days for a web ticket response. How long have you been left hanging?

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