Jump to content

Roxio Community

upper and lower filters


  • Please log in to reply
19 replies to this topic

#1 davey-w

davey-w

    Rookie

  • Members
  • PipPip
  • 11 posts

Posted 31 May 2009 - 03:05 PM

Roxio is not detecting my drives. I have done the clean install, latest PxEngine. Firmware, all updates, everything I`ve seen on the forum with no joy. A while ago Live OneCare and iTunes stopped seeing the drives as well. Microsoft technical support eventually came up with the answer for OneCare by telling me how to create Lower Filters and what to put in there. I did the same for iTunes with Upper Filters and they are fine now. Can anyone tell me what Roxio should be putting in the Lower Filters or Upper Filters?  Fujitsu Siemens, Vitsa Home Premium,
EMC10, HL-DT-ST-DVD-ROM GDR8164B. NVIDIA GForce 6500, Worked fine till recently. After  I got the problem I switched to Nero and I`ve cleaned that out now. Any ideas? I`d be very gratefull

#2 Big_Dave

Big_Dave

    Digital Master

  • Members
  • PipPipPipPipPip
  • 1,451 posts

Posted 31 May 2009 - 06:18 PM

I had a lot of problems with iTunes and had to remove it from the system.  The bad news is that I had to reformat the HD and install everything over again, one application at a time.  I couldn't prove it was iTunes but when I installed iTunes --- POOF my DVD/CD drive disappeared.  Everything is working fine today.  I am using iTunes 7.7.1.11


VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin

DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3

#3 Larry

Larry

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 11,193 posts

Posted 31 May 2009 - 08:35 PM

QUOTE (davey-w @ May 31 2009, 06:05 PM) <{POST_SNAPBACK}>
Roxio is not detecting my drives. I have done the clean install, latest PxEngine. Firmware, all updates, everything I`ve seen on the forum with no joy. A while ago Live OneCare and iTunes stopped seeing the drives as well. Microsoft technical support eventually came up with the answer for OneCare by telling me how to create Lower Filters and what to put in there. I did the same for iTunes with Upper Filters and they are fine now. Can anyone tell me what Roxio should be putting in the Lower Filters or Upper Filters?  Fujitsu Siemens, Vitsa Home Premium,
EMC10, HL-DT-ST-DVD-ROM GDR8164B. NVIDIA GForce 6500, Worked fine till recently. After  I got the problem I switched to Nero and I`ve cleaned that out now. Any ideas? I`d be very gratefull


I'm guessing that you tried the v4 PXEngine.

Try this one and see if it helps:
**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7

#4 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 31 May 2009 - 11:38 PM

If the PX Engine updaters don't fix the problem [and the one Larry pointed you at is most likely to help] you should have PxHelp20 in as a lower class filter.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#5 davey-w

davey-w

    Rookie

  • Members
  • PipPip
  • 11 posts

Posted 01 June 2009 - 01:54 PM

Well- I thought I had the latest PxEngine. Obiously not! I used your link Larry, and bingo- there it was. I checked Live One Care and iTunes and they can see the drive as well. Nearly fell off my chair. I wanted to get the problem sorted because Roxio is the only software I`ve found that will convert dvr-ms files to mpeg without losing the correct dubbing. Nero I know can be used like Media Centre and come up with the right format for my Sony DVD player, but it`s not as good as Media Centre in several ways. many thanks to all three of you

Edited by davey-w, 01 June 2009 - 02:07 PM.


#6 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 01 June 2009 - 02:12 PM

QUOTE
Well- I thought I had the latest PxEngine.


PX Engine 4.10.28a.is the newest one. You said PX Engine 3_00_58a, the one Larry suggested you try, fixed your problem, right?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#7 davey-w

davey-w

    Rookie

  • Members
  • PipPip
  • 11 posts

Posted 02 June 2009 - 03:00 PM

That`s right CD. Followed the link from Larry, downloaded latest PxEngine problem solved.

#8 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 02 June 2009 - 04:04 PM

Davey, we're trying to find out which PX updater did the job for you
- Version 3.00.58 from Larry's link, or the latest one, version 4.10.21a

Can you confirm please that it was the one from Larry's link and not the latest one?

Thanks very much,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#9 davey-w

davey-w

    Rookie

  • Members
  • PipPip
  • 11 posts

Posted 15 June 2009 - 02:13 PM

Hi Brendon. Sorry for the delay, I`ve taken a well earned break! I did just follow Larry`s link. Prior to doing that I had installed version 4 from the Roxio web site, which is why I thought I had the latest version. If you tell me where to look, cos I can`t find the Px Engine, I`ll let you know which version it is now.

#10 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 15 June 2009 - 11:24 PM

Hi Davey,

Thanks for coming back to us.

If you go up a couple of messages and look at the links on Cdanteek's signature, at #7 is the link for the version 4 updater, and it is followed in the same line by a link for the version 3 installer.

I think the version 3 file is a full installer which will repair broken links and settings in your PX Engine, whereas the version 4 one will only update the files used without repairing anything that was broken.  

This is why we're interested in which version fixed the problems - the old installer or the new updater.

Regards,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#11 davey-w

davey-w

    Rookie

  • Members
  • PipPip
  • 11 posts

Posted 16 June 2009 - 02:10 PM

Hi Brendon
Yes I did try the version 4 before going on the forum. That made no difference. After I read the three replies I followed the link in Larry`s reply and downloaded the version 3. That worked fine. I`ve tried to confirm by looking for the Px Engine on my pc and I found a folder called Px Storage Engine. The date the folder was modfied is May 30th at 21.34. I know this seems to be earlier than my request for help, but that could be the difference in time zones. The only problem is that looking into the folder is not conclusive to me. If you tell me how, I will attach the folder for you to view, alternatively let me know what to look for and hopefully where to find it and I`ll let you know

regards
davey

Edited by davey-w, 16 June 2009 - 02:12 PM.


#12 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 16 June 2009 - 05:59 PM

No, that's lovely thanks Davey. It tends to confirm my thoughts about the version 3 installer versus the version 4 updater.

Now, if only we can get them to build a version 4 installer . . . . .  smile.gif

Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#13 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 16 June 2009 - 06:11 PM

QUOTE (Brendon @ Jun 16 2009, 08:59 PM) <{POST_SNAPBACK}>
No, that's lovely thanks Davey. It tends to confirm my thoughts about the version 3 installer versus the version 4 updater.

Now, if only we can get them to build a version 4 installer . . . . .  smile.gif

Brendon


Yup, Larry had that pegged in Post #3, as did Big_Dave, in a post that mysteriously disappeared.

And, you are correct about Version 4.  Roxio needs to build an installer that works.  mad.gif

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#14 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 16 June 2009 - 06:14 PM

Thank you for your endorsement, Bruce. smile.gif
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#15 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 16 June 2009 - 06:32 PM

QUOTE (Brendon @ Jun 16 2009, 09:14 PM) <{POST_SNAPBACK}>
Thank you for your endorsement, Bruce. smile.gif


You're welcome. smile.gif
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#16 davey-w

davey-w

    Rookie

  • Members
  • PipPip
  • 11 posts

Posted 17 June 2009 - 11:52 AM

Thanks to you all. Now I`m off to the Microsoft Forum because i can`t install Vista Service pack 2!! Get fed up with stumbling around aimlessly trying this and that but never actually using the PC for its real purpose.

all the best

davey


Edited by davey-w, 17 June 2009 - 11:54 AM.


#17 CDean

CDean

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 09 October 2009 - 12:47 AM

QUOTE (Larry @ May 31 2009, 09:35 PM) <{POST_SNAPBACK}>
I'm guessing that you tried the v4 PXEngine.

Try this one and see if it helps:
**** PX Engine 3.0
http://images.roxio.com/en/support/pxengine3_00_58a.zip


I just wanted to say that I'm glad I found this post. I have been trying
for a week to get Roxio Easy CD & DVD Creator 6 Platinum to play nice with
my LiteOn SOHW-1213S DVD R/RW.

My guess is that the current update engine was too new for version 6, so
I tried the PX Engine 3.00.58 found here and it did the trick! THANK YOU!

CDean

Roxio 6 Platinum update site:

http://www.roxio.com/enu/support/ecddvdc/s...tesv6_plat.html

Roxio 6 Basic update site:

http://www.roxio.com/enu/support/ecddvdc/s...esv6_basic.html

#18 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 09 October 2009 - 01:17 AM

QUOTE (CDean @ Oct 9 2009, 01:47 AM) <{POST_SNAPBACK}>
My guess is that the current update engine was too new for version 6, so
I tried the PX Engine 3.00.58 found here and it did the trick! THANK YOU!


It's not really that.

The current updater won't fix a broken PX engine. It just installs the latest version of the files.
The version 3 updater seems to be a full installer, so will fix a broken PX engine.

That's why we suggest you try the 3.00.58 version if the other one doesn't solve your problem.
Glad it has done the trick.

Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#19 CDean

CDean

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 09 October 2009 - 09:35 AM

QUOTE (Brendon @ Oct 9 2009, 02:17 AM) <{POST_SNAPBACK}>
It's not really that.

The current updater won't fix a broken PX engine. It just installs the latest version of the files.
The version 3 updater seems to be a full installer, so will fix a broken PX engine.

That's why we suggest you try the 3.00.58 version if the other one doesn't solve your problem.
Glad it has done the trick.

Brendon



Hey Brendon.

One last question. Does this mean that I should just stay with the 3.00.58 update, or
now that I have installed it, should I now also get the newer update.?

Thanks again!

CDean

#20 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 20 October 2009 - 07:20 PM

CDean,

Sorry for the delay. I've been out of country.

Yes, I'd suggest now the earlier one has repaired things you should use the later one to get up to the latest version.

Regards,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users