error code
#1
Posted 01 June 2009 - 05:58 AM
all help welcome
thanks
snoopytrooper
#2
Posted 01 June 2009 - 06:22 AM
Tell us what product you have so we can move it to the right place. “sonic mydvd” tells us nothing since that could apply to about 20 different products!
#3
Posted 01 June 2009 - 06:27 AM
Edited by snoopytrooper, 01 June 2009 - 06:28 AM.
#4
Posted 01 June 2009 - 07:42 AM
OK at least we know where to move it!
Still like a little more detail about everything going on before you see the error message…
Does any other burning work on your PC or does everything throw an error?
#5
Posted 01 June 2009 - 09:01 AM
Still like a little more detail about everything going on before you see the error message…
Does any other burning work on your PC or does everything throw an error?
when it goes to make the burn to dvd it just stops pops out the dvd and then come up with the code . i removed it then reinstalled it and it did the same thing . almost like something is missing .
#6
Posted 01 June 2009 - 09:13 AM
Are you using the MyDVD part of the suite for this?
Have you updating/added any software since the last time it worked? Such as upgraded your Operating System [OS], Internet Explorer [IE], Windows Media Player [WMP], Windows updates, other burning related software, etc...
What version of IE and WMP is on your system?
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#7
Posted 01 June 2009 - 10:28 AM
Have you updating/added any software since the last time it worked? Such as upgraded your Operating System [OS], Internet Explorer [IE], Windows Media Player [WMP], Windows updates, other burning related software, etc...
What version of IE and WMP is on your system?
i think v5.3.0 i have windows xp service pack 3 update , IE 8 , media is up to date to . i just had i work on it (my laptop) put in a new hard drive went from a 100 to a 320 . is something not working with all the new updates ?
Edited by snoopytrooper, 01 June 2009 - 10:31 AM.
#8
Posted 01 June 2009 - 11:09 AM
Pretty hard to understand your post without it being in sentence and punctuation form.
Don't understand the the part about the laptop at all.
I get the impression you have XP SP3, IE 8, and WMP 11. That being the case, the IE and WMP updates you installed are probably what has broken your Sonic 7 Media Suite. Both IE 7 & 8 and WMP 11 will cause your Sonic version to quit working.
You'll need to roll IE back to v6 and WMP back to what it was before you installed v11 [probably v10 I'm guessing] in order to get the software working again.
See these links for information on doing this:
**** IE 7 & WMP 11 Uninstall Post
http://forums.support.roxio.com/index.php?showtopic=23162
**** MS instructions for removing WMP 11
http://www.microsoft.com/windows/windowsme.../11/readme.aspx
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#9
Posted 01 June 2009 - 01:37 PM
Don't understand the the part about the laptop at all.
I get the impression you have XP SP3, IE 8, and WMP 11. That being the case, the IE and WMP updates you installed are probably what has broken your Sonic 7 Media Suite. Both IE 7 & 8 and WMP 11 will cause your Sonic version to quit working.
You'll need to roll IE back to v6 and WMP back to what it was before you installed v11 [probably v10 I'm guessing] in order to get the software working again.
See these links for information on doing this:
**** IE 7 & WMP 11 Uninstall Post
http://forums.support.roxio.com/index.php?showtopic=23162
**** MS instructions for removing WMP 11
http://www.microsoft.com/windows/windowsme.../11/readme.aspx
so if i get you right i have to go back to some old stuff to get it to work . beacuse the v5 is kinda old? and sorry i dont know what WMP is .
#10
Posted 01 June 2009 - 02:30 PM
Yes you have to go back to older versions of IE and WMP if you want your older version of Sonic to work.
Don't know what you mean by "v5".
WMP = Windows Media Player [as I noted in an earlier post].
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#11
Posted 01 June 2009 - 03:38 PM
#12
Posted 01 June 2009 - 03:44 PM
Update what?. Please clarify what you mean. Also what is this V5 you keep refering too.
Edited by ogdens, 01 June 2009 - 03:49 PM.
#13
Posted 01 June 2009 - 04:19 PM
Edited by snoopytrooper, 01 June 2009 - 04:22 PM.
#14
Posted 01 June 2009 - 05:56 PM
What program are you talking about?
Try to be specific in your posts - we cannot read your mind.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
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Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#15
Posted 01 June 2009 - 06:09 PM
Edited by snoopytrooper, 01 June 2009 - 06:26 PM.
#16
Posted 01 June 2009 - 07:37 PM
I think the confusion being caused is that the MyDVD app in your Sonic Digital Media v7 has an app version of 5.3.0, which is what you posted a number of times. That individual app version # isn't really relevant for now, as knowing the suite is more important.
If you are thinking about updating your Sonic software so you don't have to roll back your IE and WMP software, then yes MyDVD10 or Creator 2009 will work with your current versions of IE & WMP.
Keep in mind tho, you need to make sure all parts of your system exceed the minimum requirements for either product.
Also, none of your current projects will be able to be used in the new version. You will need to re-create any of them.
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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