Jump to content

Roxio Community

Can't even register the product

Started by REShaman , Jun 01 2009 07:24 AM

  • Please log in to reply
3 replies to this topic

#1 REShaman

REShaman

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 01 June 2009 - 07:24 AM

Received boxed Mac version. Logged in to my account where I have registered other Roxio products. Typed in the CD key which was refused as invalid. Used both Safari and Firefox and Roxio's website won't accept the CD key for Easy VHS to DVD for the Mac. Emailed tech support. Received a robotic reply. No solution yet. Not a big problem, yet the product registration should encounter difficulties? mad.gif

#2 patatrox

patatrox

    Roxio Mac Guy

  • Root Admin
  • -466 posts

Posted 01 June 2009 - 10:07 AM

QUOTE (REShaman @ Jun 1 2009, 11:24 AM) <{POST_SNAPBACK}>
Received boxed Mac version. Logged in to my account where I have registered other Roxio products. Typed in the CD key which was refused as invalid. Used both Safari and Firefox and Roxio's website won't accept the CD key for Easy VHS to DVD for the Mac. Emailed tech support. Received a robotic reply. No solution yet. Not a big problem, yet the product registration should encounter difficulties? mad.gif


Send me a PM with your key and I'll take a look.

thanks

Patrick

- patatrox

Follow Roxio on Twitter - http://www.twitter.com/RoxioProducts
Follow patatrox on Twitter - http://www.twitter.com/toastguy

#3 martink

martink

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 03 June 2009 - 04:34 AM

QUOTE (patatrox @ Jun 1 2009, 11:07 AM) <{POST_SNAPBACK}>
Send me a PM with your key and I'll take a look.

thanks

Patrick


I have exactly the same problem, paid great attention to entering the CD key EXACTLY as shown on the CD sleeve and it returns 'invalid key'.

Martin

#4 patatrox

patatrox

    Roxio Mac Guy

  • Root Admin
  • -466 posts

Posted 04 June 2009 - 04:32 PM

QUOTE (martink @ Jun 3 2009, 07:34 AM) <{POST_SNAPBACK}>
I have exactly the same problem, paid great attention to entering the CD key EXACTLY as shown on the CD sleeve and it returns 'invalid key'.

Martin


This was resolved on the server side and you should be able to register correctly now.
- patatrox

Follow Roxio on Twitter - http://www.twitter.com/RoxioProducts
Follow patatrox on Twitter - http://www.twitter.com/toastguy
Back to Easy VHS to DVD for Mac


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

  1. Roxio Community
  2. → Macintosh Applications
  3. → Easy VHS to DVD for Mac