2 replies to this topic

[jssx11]

i  installed creator 9 on my computer and , i have hp photosmart printer 5580 and i cant get  the express labler to work . when i try it says close tray and prints it on the paper .

[grandpabruce]

Not the same printer, but give this a try:

http://forums.support.roxio.com/index.php?showtopic=14862

[sknis]

i  installed creator 9 on my computer and , i have hp photosmart printer 5580 and i cant get  the express labler to work . when i try it says close tray and prints it on the paper .

Move here since the topic is not a Venue or Qflix issues.  JSSX do you have Easy Media Creator 9 or do you have Creator 2009. They are two different products and the solution for one may not be the solution to the other.

I don't understand your problem - are you trying to print directly on a CD/DVD?  If so, have you changed the seeting in both the program AND the printer to print to that media?  ... and probably set the feed to manual.

Also read this to see if anythng helps.

Edited by sknis, 07 June 2009 - 09:19 AM.