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Roxio Creadtor DE and MyDVD 9.0 DE What happened to my programs

#1 User is offline   cone 

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Posted 07 June 2009 - 02:46 PM

mad.gif
I had roxio creator DE and MyDVD 9.0 DE on my computer and they were working fine. Then I the myDVD program disappeared from my creator menu. I tried to reload the program and I get the message "BDAV plugin will not work with this operating system" I sent an email to the company, but got the reply that my program is a legacy and there is no company support. Told me to buy a new program. I've bought creator 3. 4. 5. 5.x . 6. 8.8.05. and DE. Now I have to buy a new one again. Is there a built in sleeping crippler? I can't get my 8.05 to run now on any of my 5 computers.
Help.
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#2 User is offline   ogdens 

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Posted 07 June 2009 - 03:08 PM

QUOTE (cone @ Jun 7 2009, 06:46 PM) <{POST_SNAPBACK}>
mad.gif
I had roxio creator DE and MyDVD 9.0 DE on my computer and they were working fine. Then I the myDVD program disappeared from my creator menu. I tried to reload the program and I get the message "BDAV plugin will not work with this operating system" I sent an email to the company, but got the reply that my program is a legacy and there is no company support. Told me to buy a new program. I've bought creator 3. 4. 5. 5.x . 6. 8.8.05. and DE. Now I have to buy a new one again. Is there a built in sleeping crippler? I can't get my 8.05 to run now on any of my 5 computers.
Help.
.

If it won't work on 5 computers you had better contact Dell as you have a Dell OEM version of Roxio. all support comes from the supplier of the oem (in your case Dell), thats what the DE means (Dell Edition).





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#3 User is offline   grandpabruce 

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Posted 07 June 2009 - 05:50 PM

QUOTE (cone @ Jun 7 2009, 05:46 PM) <{POST_SNAPBACK}>
mad.gif
I had roxio creator DE and MyDVD 9.0 DE on my computer and they were working fine. Then I the myDVD program disappeared from my creator menu. I tried to reload the program and I get the message "BDAV plugin will not work with this operating system" I sent an email to the company, but got the reply that my program is a legacy and there is no company support. Told me to buy a new program. I've bought creator 3. 4. 5. 5.x . 6. 8.8.05. and DE. Now I have to buy a new one again. Is there a built in sleeping crippler? I can't get my 8.05 to run now on any of my 5 computers.
Help.


If you are running Vista on those 5 computers, if you get EMC 8 installed, not all of the programs will run properly. Time to upgrade to Creator 2009, or wait a few months and get the new version, if it comes out that soon.
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