Roxio Takes Liberties With Your Files Complaint: Easy Media Creator 8 modifies file dates
#1
Posted 09 January 2006 - 01:26 PM
I jumped through all their hoops of contacting Roxio support (you know, the many barriers you constructed in the attempt to force customers to heal-themselves.) Finally reach a technician, and find that Roxio takes the libery of scanning my entire system for media files (explains the apparent hang), AND takes the liberty of modifying the dates on my media files!!! This is unforgiveable. Previously the file-dates were helpful for me to know when my pictures were taken. Now, thanks to Roxio, the dates are worthless. Worse yet, it never asked if I wanted these actions taken.
#2
Posted 09 January 2006 - 07:24 PM
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
#3
Posted 09 January 2006 - 07:44 PM
ggrussell, on Jan 9 2006, 08:24 PM, said:
Nonetheless, this is a serious bug that needs addressing.
#4
Posted 10 January 2006 - 05:32 AM
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
#5
Posted 11 January 2006 - 02:47 PM
ggrussell, on Jan 10 2006, 05:32 AM, said:
Is there some portion of EMC 8 I can disable so this doesn't happen to my media files?
#6
Posted 11 January 2006 - 03:39 PM
lukerw, on Jan 11 2006, 04:47 PM, said:
Sure is. Disable it in msconfig.
GrandpaBruce
Vietnam Vet - 1970 - 1971
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#8
Posted 12 January 2006 - 10:22 AM
lukerw, on Jan 12 2006, 10:30 AM, said:
If so, I take it that would not cause EMC 8 to fail?
Disable anything that says Roxio, in msconfig. Roxwatch is the biggest offender. Disabling these, via msconfig, will not cause EMC 8 to fail.
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
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Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#9
Posted 12 January 2006 - 01:02 PM
I believe that there were posts on the (old & better) previous board that described how to properly turn off this function from within the Roxio application(s). The thread/message for two of the discussions were:
"roxwatch.exe and roxiomediadb.exe resource hogs"
message.id=1672
"How do you Disable Media Manager Services from starting when windows starts"
message.id=12 (possibly truncated)
Perhaps someone can provide historical access to the wealth of knowledge that has been lost.
#10
Posted 12 January 2006 - 02:17 PM
not4spam, on Jan 12 2006, 03:02 PM, said:
I believe that there were posts on the (old & better) previous board that described how to properly turn off this function from within the Roxio application(s). The thread/message for two of the discussions were:
"roxwatch.exe and roxiomediadb.exe resource hogs"
message.id=1672
"How do you Disable Media Manager Services from starting when windows starts"
message.id=12 (possibly truncated)
Perhaps someone can provide historical access to the wealth of knowledge that has been lost.
I don't know who told you that disabling startup processes, under the Startup tab in msconfig, was meant to be a temporary thing, but they were wrong.
I think that you are confusing the Startup tab wth the Diagnostic Startup, which is used to temporarily disable OTHER processes. That should be returned to the previous settings once the diagnostic startup has been completed, any necessary changes were made, and the computer rebooted.
As for disabling Roxwatch, the previous board's technote was to right click on the icon in the tray, and select "Don't show at startup", or words to that effect. When you do that, you are disabling it in the same fashion as you would, if you did it via the Startup tab via msconfig.
I hope that that clears things up for you.
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#11
Posted 12 January 2006 - 02:35 PM
I am not going to debate with you the proper and intelligent uses of troubleshooting tools. The function of of msconfig | startup is for troubleshooting; hence the check boxes. IF one were to follow your lead, then the particular entry would remain in the startup list with the box UNCHECKED. THIS IS NOT intended to be A permanent SOLUTION. The PERMANENT solution is to REMOVE the entry completely from the startup list. Proper/friendly application programming gives the user the ability to do this. For the well experienced user, the entry can be manually REMOVED from the proper registry hives --note plural.
<< snip >>
>> I hope that that clears things up for you.
<< snip >>
Does this clear it up for you?
#12
Posted 12 January 2006 - 02:47 PM
not4spam, on Jan 12 2006, 04:35 PM, said:
I am not going to debate with you the proper and intelligent uses of troubleshooting tools. The function of of msconfig | startup is for troubleshooting; hence the check boxes. IF one were to follow your lead, then the particular entry would remain in the startup list with the box UNCHECKED. THIS IS NOT intended to be A permanent SOLUTION. The PERMANENT solution is to REMOVE the entry completely from the startup list. Proper/friendly application programming gives the user the ability to do this. For the well experienced user, the entry can be manually REMOVED from the proper registry hives --note plural.
<< snip >>
>> I hope that that clears things up for you.
<< snip >>
Does this clear it up for you?
Sort of. It clears up the reason that you made your previous post.
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#13
Posted 12 January 2006 - 03:21 PM
not4spam, on Jan 12 2006, 04:35 PM, said:
I am not going to debate with you the proper and intelligent uses of troubleshooting tools. The function of of msconfig | startup is for troubleshooting; hence the check boxes. IF one were to follow your lead, then the particular entry would remain in the startup list with the box UNCHECKED. THIS IS NOT intended to be A permanent SOLUTION. The PERMANENT solution is to REMOVE the entry completely from the startup list. Proper/friendly application programming gives the user the ability to do this. For the well experienced user, the entry can be manually REMOVED from the proper registry hives --note plural.
<< snip >>
>> I hope that that clears things up for you.
<< snip >>
Does this clear it up for you?
One could always right click on the icon in the sys tray and select "Stop Watching folders". I believe this prevents it from running on startup, and it will prevent it from tagging any files with the metadata stream like it does when it 'is watching'.
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#14
Posted 12 January 2006 - 08:33 PM
ggrussell, on Jan 10 2006, 08:32 AM, said:
I know that this is a question to the EMC development team: What is the rational for changing the property (date modification) of files that EMC never created (such as pictures)? This will surely mess up some applications such as incremental backing-up of computer data files that is set to rely on dates. I hope the development team considers this as a flawed design and provide an update to rectify it.
This post has been edited by malatekid: 12 January 2006 - 08:34 PM
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#15
Posted 17 January 2006 - 05:00 PM
malatekid, on Jan 12 2006, 11:33 PM, said:
The data changing was a side effect of adding an ADS to files, however we should have a hotfix shortly to stop the date change from happening, I'll post it to the top of the Media Manager forum when it's ready.
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#16
Posted 17 January 2006 - 07:45 PM
patatrox, on Jan 17 2006, 08:00 PM, said:
Thank you for the response! I'm glad it will be rectified.
This post has been edited by malatekid: 17 January 2006 - 07:48 PM
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#17
Posted 19 January 2006 - 04:47 PM
On the topic of start up, how do you stop .dll's from being loaded as I want to delte the roxio ones but they are loaded by Explorer and so are impossible to unlock
If you have a better method feel free to post it as I am interested to know it.
#18
Posted 20 January 2006 - 12:45 PM
XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.
#19
Posted 22 January 2006 - 10:40 AM
#20
Posted 24 January 2006 - 05:36 AM
Bye Roxio. You've seen my last sale, and anyone I can recommend the same to.
If anyone knows some software that would get my file dates back on track, it would be appreciated.

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