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Complete Failure movie files won't play and burner won't burn

#1 User is offline   andyeagle 

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Posted 11 June 2009 - 02:24 PM

I just bought Easy etc. set it up, downloaded and installed the update, and the .mov files give me "not a movie file' errors and when I tried to burn them I got burner errors This is ridiculous!

I have a dual 1.8 G5, 10.5.7, and 1 gig of RAM. The program seemed to capture ok, but if you can't play or burn a file, what good is it?

Does anyone have a solution? I've already emailed tech support-we'll see if they have any idea!
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#2 User is offline   sknis 

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Posted 11 June 2009 - 03:22 PM

QUOTE (andyeagle @ Jun 11 2009, 05:24 PM) <{POST_SNAPBACK}>
I just bought Easy etc. set it up, downloaded and installed the update, and the .mov files give me "not a movie file' errors and when I tried to burn them I got burner errors This is ridiculous!

I have a dual 1.8 G5, 10.5.7, and 1 gig of RAM. The program seemed to capture ok, but if you can't play or burn a file, what good is it?

Does anyone have a solution? I've already emailed tech support-we'll see if they have any idea!

Read some of he other posts in this forum for similar issues and for the proposed fix. (I think that is due soon,)

PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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