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#1 roubee

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Posted 15 June 2009 - 08:02 AM

I have EMC 8 installed, can open videowave, but I am not able to load pictures or anything else. What could this be caused from?

#2 Jim_Hardin

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Posted 15 June 2009 - 08:11 AM

QUOTE (roubee @ Jun 15 2009, 12:02 PM) <{POST_SNAPBACK}>
I have EMC 8 installed, can open videowave, but I am not able to load pictures or anything else. What could this be caused from?

Did you just want a list of possible’s   laugh.gif

Or do you think we could narrow it down if you supply some details;

error messages?

what kind of files?

What other file types you tried?

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#3 roubee

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Posted 15 June 2009 - 09:48 AM

QUOTE (Jim_Hardin @ Jun 15 2009, 09:11 AM) <{POST_SNAPBACK}>
Did you just want a list of possible’s   laugh.gif

Or do you think we could narrow it down if you supply some details;

error messages?

what kind of files?

What other file types you tried?

Hi there,

No error messages. I launch the program, Roxio Creator 8 Suite Home, select applications, videowave and get the next screen. I then click on add pictures and absolutely nothing happens. I try to close the program and have to hit control, alt, delete to close it.

#4 Jim_Hardin

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Posted 15 June 2009 - 10:00 AM

QUOTE (roubee @ Jun 15 2009, 01:48 PM) <{POST_SNAPBACK}>
Hi there,

No error messages. I launch the program, Roxio Creator 8 Suite Home, select applications, videowave and get the next screen. I then click on add pictures and absolutely nothing happens. I try to close the program and have to hit control, alt, delete to close it.

OK, then it is broke…

First try the Repair option for it in Add/Remove Programs.

If that doesn’t clear it up, Clean Install – Here
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#5 roubee

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Posted 21 June 2009 - 03:04 PM

QUOTE (Jim_Hardin @ Jun 15 2009, 11:00 AM) <{POST_SNAPBACK}>
OK, then it is broke…

First try the Repair option for it in Add/Remove Programs.

If that doesn’t clear it up, Clean Install – Here

ok, so I did the clean install and still am unable to open it. What's your next suggestion. Thanks

#6 grandpabruce

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Posted 21 June 2009 - 06:28 PM

QUOTE (roubee @ Jun 21 2009, 06:04 PM) <{POST_SNAPBACK}>
ok, so I did the clean install and still am unable to open it. What's your next suggestion. Thanks


Are you running Vista?

Are you running either Internet Explorer 7 or 8?

Are you running Windows Media Player 10 or 11?

If you answered yes to any of those questions, then it's time to upgrade to a newer version of the Roxio software.
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#7 roubee

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Posted 22 June 2009 - 01:53 PM

QUOTE (grandpabruce @ Jun 21 2009, 07:28 PM) <{POST_SNAPBACK}>
Are you running Vista?

Are you running either Internet Explorer 7 or 8?

Are you running Windows Media Player 10 or 11?

If you answered yes to any of those questions, then it's time to upgrade to a newer version of the Roxio software.

Really? Is there any way to make it work? Could it be my video card? You mean to say that you spend all this money on a program and can only use it for a year or two?

#8 myguggi

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Posted 22 June 2009 - 02:00 PM

QUOTE (roubee @ Jun 22 2009, 05:53 PM) <{POST_SNAPBACK}>
Really? Is there any way to make it work? Could it be my video card? You mean to say that you spend all this money on a program and can only use it for a year or two?



Perhaps if you were to list your system specs, especially video card unsure.gif

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#9 roubee

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Posted 22 June 2009 - 02:23 PM

QUOTE (myguggi @ Jun 22 2009, 03:00 PM) <{POST_SNAPBACK}>
Perhaps if you were to list your system specs, especially video card unsure.gif

how do I do that?Remember, I am a rookie at this...........

#10 roubee

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Posted 24 June 2009 - 06:35 PM

can someone please help me..........

#11 Jim_Hardin

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Posted 25 June 2009 - 02:59 AM

QUOTE (roubee @ Jun 24 2009, 10:35 PM) <{POST_SNAPBACK}>
can someone please help me..........

Probably not… You don’t answer questions directly or dodge the answer with excuses.

You need to invite someone over with some computer knowledge to look over this thread and help you.

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#12 sknis

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Posted 25 June 2009 - 02:13 PM

QUOTE (roubee @ Jun 22 2009, 04:53 PM) <{POST_SNAPBACK}>
Really? Is there any way to make it work? Could it be my video card? You mean to say that you spend all this money on a program and can only use it for a year or two?


Which of the three did you mean to answer yes to?  Vista, IE or WMP ?  Vista, there is no hope  unsure.gif ; For IE and WMP, you can roll back to a previous version of those applications. smile.gif
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#13 roubee

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Posted 25 June 2009 - 06:13 PM

QUOTE (Jim_Hardin @ Jun 25 2009, 02:59 AM) <{POST_SNAPBACK}>
Probably not… You don’t answer questions directly or dodge the answer with excuses.

You need to invite someone over with some computer knowledge to look over this thread and help you.

Was it really necessary to reply with a snotty answer? If you can't reply with a nice comment, then don't reply at all.

#14 Jim_Hardin

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Posted 26 June 2009 - 12:18 PM

QUOTE (roubee @ Jun 25 2009, 10:13 PM) <{POST_SNAPBACK}>
Was it really necessary to reply with a snotty answer? If you can't reply with a nice comment, then don't reply at all.

Not snotty at all…

You are very inexperienced and need help. More help than can be provided typing back and forth.

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#15 sknis

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Posted 26 June 2009 - 01:29 PM

QUOTE (roubee @ Jun 25 2009, 09:13 PM) <{POST_SNAPBACK}>
Was it really necessary to reply with a snotty answer? If you can't reply with a nice comment, then don't reply at all.


How about a reply to my question to prove that you can read and respond to a reasonable question?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
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Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

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