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My DVD-ROM unit has disappeared from Windows Problem after reinstalling Roxio 7

#1 User is offline   Pere 

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Posted 16 June 2009 - 07:28 AM

I wrote to the list two days ago (topic: I cannot write in CD-RW). According to what Brendon kindly suggested in his first message, I uninstalled Roxio 7 and installed it again, but now the DVD-ROM unit (D:) has disappeared from my Compaq laptop (that is to say, from Windows XP), and I cannot reinstall it using the "Add new hardware feature" of Windows.

Any idea?

(I cannot understand te second message Brendon sent to the list, and why the topic was closed. I am nearly sure that it is the first time I am witting to this list. Maybe some years ago and I have forgotten....)
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#2 User is offline   Pere 

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Posted 16 June 2009 - 07:53 AM

I have seen now the section "Important Topics" of this forum. I have read the second message (Drive not recongized by Roxio) and I have followed the instructions; now I see and can use the DVD-Rom drive. This important problem has been solved. I will try now to write in the CD-RW using one of the two ways Brendon explained in his first message.
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#3 User is offline   Jim_Hardin 

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Posted 16 June 2009 - 07:54 AM

QUOTE (Pere @ Jun 16 2009, 11:28 AM) <{POST_SNAPBACK}>
I wrote to the list two days ago (topic: I cannot write in CD-RW). According to what Brendon kindly suggested in his first message, I uninstalled Roxio 7 and installed it again, but now the DVD-ROM unit (D:) has disappeared from my Compaq laptop (that is to say, from Windows XP), and I cannot reinstall it using the "Add new hardware feature" of Windows.

Any idea?

(I cannot understand te second message Brendon sent to the list, and why the topic was closed. I am nearly sure that it is the first time I am witting to this list. Maybe some years ago and I have forgotten....)

Think it might have gotten inadvertently closed… No worries though it wasn’t due to anything you did laugh.gif

Take a look at this post – Here

Scroll to the bottom where cdanteek has some links listed. You would want to try, 6. Click here, then reboot.

Should that not be enough then try: 7. Click here

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#4 User is offline   Brendon 

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Posted 16 June 2009 - 07:18 PM

Pere,

I have sent you a Personal Message. To receive it, please click on the New Messages button near the top of this page.
Attached Image: monthly_06_2009/post-208-1245208690.jpg
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
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#5 User is offline   BillFischbach 

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Posted 16 September 2009 - 01:47 PM

QUOTE (Pere @ Jun 16 2009, 08:28 AM) <{POST_SNAPBACK}>
I wrote to the list two days ago (topic: I cannot write in CD-RW). According to what Brendon kindly suggested in his first message, I uninstalled Roxio 7 and installed it again, but now the DVD-ROM unit (D:) has disappeared from my Compaq laptop (that is to say, from Windows XP), and I cannot reinstall it using the "Add new hardware feature" of Windows.

Any idea?

(I cannot understand te second message Brendon sent to the list, and why the topic was closed. I am nearly sure that it is the first time I am witting to this list. Maybe some years ago and I have forgotten....)


I had the same problem just a few days ago. I found a post that directed me to my registry editor to delete two entries:lower filters and upper filters. Not sure exactly where in the registry, and I don't remember the url, but I found it very quickly by googling my question. Worked perfectly.
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