2
a lot of problems with screenshots
Started by
RayPete89
, Jun 16 2009 08:50 PM
19 replies to this topic
#1
RayPete89
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Posted 16 June 2009 - 08:50 PM
when i open Roxio Easy CD and DVD Burning i get error messages and when i goto quick DVD i get more errors ive included Screen shots with this post
#2
Brendon
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Posted 16 June 2009 - 11:40 PM
That looks as if it might be version 9.0.554 running in Vista, but what are you actually trying to do in the top screenshots? It looks rather like you are trying to install it or run it from a network drive.
What drive do you have it installed on, and what sort of drive is your F: drive??
What drive do you have it installed on, and what sort of drive is your F: drive??
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#3
RayPete89
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Posted 17 June 2009 - 12:46 AM
QUOTE (Brendon @ Jun 16 2009, 11:40 PM) <{POST_SNAPBACK}>
That looks as if it might be version 9.0.554 running in Vista, but what are you actually trying to do in the top screenshots? It looks rather like you are trying to install it or run it from a network drive.
What drive do you have it installed on, and what sort of drive is your F: drive??
What drive do you have it installed on, and what sort of drive is your F: drive??
im not trying to run from network drive my drive f is an "HL-DT-ST-DVD+-RW GT10N
#4
RayPete89
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Posted 17 June 2009 - 01:13 AM
QUOTE (Brendon @ Jun 16 2009, 11:40 PM) <{POST_SNAPBACK}>
That looks as if it might be version 9.0.554 running in Vista, but what are you actually trying to do in the top screenshots? It looks rather like you are trying to install it or run it from a network drive.
What drive do you have it installed on, and what sort of drive is your F: drive??
What drive do you have it installed on, and what sort of drive is your F: drive??
atleast i dont think im using a network drive
#5
Brendon
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Posted 17 June 2009 - 01:34 AM
Understood, but your computer seems to think it's a network drive, according to the error messages it's giving you.
What's your history with this software, please?
-did you install it successfully?
-How long ago?
-has it been running properly up to now?
-what sort of system [hardware and Operating System] are you running it on?
There might be more questions before we can work out what's happening or going wrong, but answers to those questions will help us a lot, thanks.
Brendon
What's your history with this software, please?
-did you install it successfully?
-How long ago?
-has it been running properly up to now?
-what sort of system [hardware and Operating System] are you running it on?
There might be more questions before we can work out what's happening or going wrong, but answers to those questions will help us a lot, thanks.
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#6
RayPete89
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Posted 17 June 2009 - 01:39 AM
QUOTE (Brendon @ Jun 17 2009, 01:34 AM) <{POST_SNAPBACK}>
Understood, but your computer seems to think it's a network drive, according to the error messages it's giving you.
What's your history with this software, please?
-did you install it successfully?
-How long ago?
-has it been running properly up to now?
-what sort of system [hardware and Operating System] are you running it on?
There might be more questions before we can work out what's happening or going wrong, but answers to those questions will help us a lot, thanks.
Brendon
What's your history with this software, please?
-did you install it successfully?
-How long ago?
-has it been running properly up to now?
-what sort of system [hardware and Operating System] are you running it on?
There might be more questions before we can work out what's happening or going wrong, but answers to those questions will help us a lot, thanks.
Brendon
ive had it b4 it worked fine until i bought the Easy CD and DVD burner
it was installed successfully
like 1 hour ago
no
Windows Vista Home Basic 32-bit Duel Core CPU T4200 @ 2.00ghz 3gb of ram and 140gb hdd
#7
Brendon
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Posted 17 June 2009 - 04:05 AM
Okay, thanks for that info.
Your install yesterday can't have been successful, or else things would have been working fine. I guess it just didn't show you any error messages.
If the install you did an hour ago hasn't fixed things, that can't have been successful either. I think the best thing you can do at this point is to try a clean install. It's what's recommended when an ordinary install isn't working.
Your software is a subset of EMC version 9. The instructions for a clean install of version 9 in Vista are HERE. It's a good idea to print them out and follow them to the letter where possible. This removes broken bits and detritus that an ordinary uninstall/reinstall won't touch, and should give you a good factory install. Please try it.
Your install yesterday can't have been successful, or else things would have been working fine. I guess it just didn't show you any error messages.
If the install you did an hour ago hasn't fixed things, that can't have been successful either. I think the best thing you can do at this point is to try a clean install. It's what's recommended when an ordinary install isn't working.
Your software is a subset of EMC version 9. The instructions for a clean install of version 9 in Vista are HERE. It's a good idea to print them out and follow them to the letter where possible. This removes broken bits and detritus that an ordinary uninstall/reinstall won't touch, and should give you a good factory install. Please try it.
Edited by Brendon, 17 June 2009 - 04:06 AM.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#8
RayPete89
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Posted 17 June 2009 - 12:19 PM
QUOTE (Brendon @ Jun 17 2009, 05:05 AM) <{POST_SNAPBACK}>
Okay, thanks for that info.
Your install yesterday can't have been successful, or else things would have been working fine. I guess it just didn't show you any error messages.
If the install you did an hour ago hasn't fixed things, that can't have been successful either. I think the best thing you can do at this point is to try a clean install. It's what's recommended when an ordinary install isn't working.
Your software is a subset of EMC version 9. The instructions for a clean install of version 9 in Vista are HERE. It's a good idea to print them out and follow them to the letter where possible. This removes broken bits and detritus that an ordinary uninstall/reinstall won't touch, and should give you a good factory install. Please try it.
Your install yesterday can't have been successful, or else things would have been working fine. I guess it just didn't show you any error messages.
If the install you did an hour ago hasn't fixed things, that can't have been successful either. I think the best thing you can do at this point is to try a clean install. It's what's recommended when an ordinary install isn't working.
Your software is a subset of EMC version 9. The instructions for a clean install of version 9 in Vista are HERE. It's a good idea to print them out and follow them to the letter where possible. This removes broken bits and detritus that an ordinary uninstall/reinstall won't touch, and should give you a good factory install. Please try it.
i unistalled them deleted folders and regestry and freshly installed Easy CD and DVD burning
and it didn't work i still gives me all the same errors
#9
Brendon
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Posted 17 June 2009 - 02:01 PM
Did you do the full "clean uninstall" proceedure, though?
Have you any software which screws around with drive letter assignments on you machine, such as "Magic Jack" ??
Have you any software which screws around with drive letter assignments on you machine, such as "Magic Jack" ??
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#10
RayPete89
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Posted 17 June 2009 - 02:10 PM
QUOTE (Brendon @ Jun 17 2009, 03:01 PM) <{POST_SNAPBACK}>
Did you do the full "clean uninstall" proceedure, though?
Have you any software which screws around with drive letter assignments on you machine, such as "Magic Jack" ??
Have you any software which screws around with drive letter assignments on you machine, such as "Magic Jack" ??
Yes i did FULL step by step
i have Alcohol 52% which can create 1 or more virtual drive
would formatting my whole system work?
Edited by RayPete89, 17 June 2009 - 02:56 PM.
#11
Brendon
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Posted 17 June 2009 - 02:57 PM
Thank you.
Something on your system seems to be screwing up either the installation or the operation of this old Roxio software, since Windows is thinking that drive F is a network drive when of course it isn't.
In normal operation the software shouldn't be going back to the optical drive for Microsoft Installer files [MSI], so it might be that your Microsoft Installer has got its innards in a tangle. I've never seen it happen quite like this, but the MS installer does get itself tangled so frequently that MS has published a cleanup utility to fix it.
Perhaps this might help:-
-uninstall Easy CD & DVD Burning through the Windows Control Panel Add/Remove programs menu
-Visit Microsoft's Cleanup utility page HERE
-Read all the MS instructions very carefully
-download and run the MSICUU2 utility to remove any references to Roxio and clean up the MS installer
-MS might ask you to update your MS installer too. If so, you should do that.
-then disconnect from the Internet, stop all other applications and background programs like Antivirus etc
-reinstall Easy CD and DVD Burning.
-restart your normal applications again.
Fingers crossed,
Brendon
Something on your system seems to be screwing up either the installation or the operation of this old Roxio software, since Windows is thinking that drive F is a network drive when of course it isn't.
In normal operation the software shouldn't be going back to the optical drive for Microsoft Installer files [MSI], so it might be that your Microsoft Installer has got its innards in a tangle. I've never seen it happen quite like this, but the MS installer does get itself tangled so frequently that MS has published a cleanup utility to fix it.
Perhaps this might help:-
-uninstall Easy CD & DVD Burning through the Windows Control Panel Add/Remove programs menu
-Visit Microsoft's Cleanup utility page HERE
-Read all the MS instructions very carefully
-download and run the MSICUU2 utility to remove any references to Roxio and clean up the MS installer
-MS might ask you to update your MS installer too. If so, you should do that.
-then disconnect from the Internet, stop all other applications and background programs like Antivirus etc
-reinstall Easy CD and DVD Burning.
-restart your normal applications again.
Fingers crossed,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#12
grandpabruce
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Posted 17 June 2009 - 05:56 PM
QUOTE (RayPete89 @ Jun 17 2009, 05:10 PM) <{POST_SNAPBACK}>
Yes i did FULL step by step
i have Alcohol 52% which can create 1 or more virtual drive
would formatting my whole system work?
i have Alcohol 52% which can create 1 or more virtual drive
would formatting my whole system work?
Disable the Alcohol 52% (old version?), before you install. Alcohol 120% raised hell with EMC 7 and EMC 8.
Daemon Tools also caused trouble with EMC 7.
Edited by grandpabruce, 17 June 2009 - 05:57 PM.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#13
RayPete89
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Posted 17 June 2009 - 07:04 PM
i tried all that stuff multiple times and it didnt work so i said the hell with it and formatted my HDD and reinstalled windows now it works fine 
#14
cdanteek
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Posted 17 June 2009 - 07:25 PM
QUOTE (RayPete89 @ Jun 17 2009, 09:04 PM) <{POST_SNAPBACK}>
i tried all that stuff multiple times and it didnt work so i said the hell with it and formatted my HDD and reinstalled windows now it works fine
I was going to recommend a gpb.......
cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#15
Brendon
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Posted 18 June 2009 - 01:56 AM
QUOTE (cdanteek @ Jun 17 2009, 07:25 PM) <{POST_SNAPBACK}>
I was going to recommend a gpb.......
cd
cd
You're welcome
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#16
grandpabruce
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Posted 18 June 2009 - 09:05 AM
QUOTE (cdanteek @ Jun 17 2009, 10:25 PM) <{POST_SNAPBACK}>
I was going to recommend a gpb.......
cd
cd
Haven't a clue why you would associate that with me, but it is funny.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#17
Brendon
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Posted 18 June 2009 - 05:58 PM
The words "Format C:" bring anything to mind? That's a GPB. "Clean install" is a Big Jim.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#18
grandpabruce
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Posted 19 June 2009 - 02:51 AM
QUOTE (Brendon @ Jun 18 2009, 08:58 PM) <{POST_SNAPBACK}>
The words "Format C:" bring anything to mind? That's a GPB. "Clean install" is a Big Jim.
I know to what the reference was. I don't know what the association with me, is.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#19
Brendon
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Posted 19 June 2009 - 04:31 AM
QUOTE (grandpabruce @ Jun 19 2009, 03:51 AM) <{POST_SNAPBACK}>
I know to what the reference was. I don't know what the association with me, is.
Oh, well don't worry then.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#20
Jim_Hardin
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Posted 19 June 2009 - 06:28 AM
Bruce: the OP ended up formatting his drive, hence the “gpb”
So you were associated by implication, not direct contact...
Oh, I forgot the question again
So you were associated by implication, not direct contact...
Oh, I forgot the question again
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