[tfrwade]

Macs are supposed to be easy to use but your software is proving that myth wrong. When trying to copy a noncopyright DVD to an MPEG4 format I keep getting the message, Couldn't complete the last command because of a Mac OS error. Result Code = -50. Your getting started guide and on-line support is of little or no help. Any of you fine folks out there in Mac world manage to make this software work?

[tsantee]

Not sure what the answer is. Something to try is to use the Popcorn Media Browser to extract the video you want to convert from the DVD. Choose DVD with the top button of the Media Browser. Double-click on what appears in the browser window (I'm assuming your source DVD is inserted in the drive). You'll see a list of titles that are on the DVD. Drag the one(s) you want to convert to the Popcorn window with Video Files as the format. Popcorn will extract the video and it should convert okay after that is done.