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No Audio with Easy VHS to DVD for Mac

#1 User is offline   rxman 

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Posted 21 June 2009 - 12:49 AM

I have installed the software as well as the update. I actually captured video and audio from my Super 8 Sony camera using the
EZ VHS to DVD. However the audio only showed up in one track even though it was stereo sound. The next day I tried to capture
the video and sound again with another tape. This time there was actually NO sound coming into my MAC.

I checked to make sure all the sound settings were where they should be and they were. I even unplugged the camera and
played the tape through the TV to make sure the tape and the patch cord were both OK. They were.

I think the problem is with the Roxio capture device. Do any of you folks have any ideas or any experience with this problem?
Please post in response.

Thanks,
RXman
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#2 User is offline   sknis 

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Posted 21 June 2009 - 08:20 AM

QUOTE (rxman @ Jun 21 2009, 03:49 AM) <{POST_SNAPBACK}>
I have installed the software as well as the update. I actually captured video and audio from my Super 8 Sony camera using the
EZ VHS to DVD. However the audio only showed up in one track even though it was stereo sound. The next day I tried to capture
the video and sound again with another tape. This time there was actually NO sound coming into my MAC.

I checked to make sure all the sound settings were where they should be and they were. I even unplugged the camera and
played the tape through the TV to make sure the tape and the patch cord were both OK. They were.

I think the problem is with the Roxio capture device. Do any of you folks have any ideas or any experience with this problem?
Please post in response.

Thanks,
RXman


A couple of things to try.

*Update to the 1.0.2 version.

* Change out audio wires. Most super 8 cameras were mono; not stereo. Make sure that you come out of the camera with a Y to split the audio into a left and right and then another Y to get to a plug for your computer. It almost seems like the connection is the problem. It worked on the TV but not on the computer - could that be an issue? Did you use the USB driver from Roxio or some other driver?

Here are some KB articles on the product.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   newjob 

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Posted 24 June 2009 - 05:45 AM

I've had this same problem. I found that if you have the capture device plugged in before Easy VHS to DVD is started, no audio will be outputted. What you need to do is remove the capture device from the USB port, then start Easy VHS to DVD. The software is going to prompt you to insert the capture device. Once you do that, now you can capture audio. I've spent a whole Saturday figuring it out.
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#4 User is offline   rxman 

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Posted 24 June 2009 - 10:42 AM

QUOTE (newjob @ Jun 24 2009, 08:45 AM) <{POST_SNAPBACK}>
I've had this same problem. I found that if you have the capture device plugged in before Easy VHS to DVD is started, no audio will be outputted. What you need to do is remove the capture device from the USB port, then start Easy VHS to DVD. The software is going to prompt you to insert the capture device. Once you do that, now you can capture audio. I've spent a whole Saturday figuring it out.


Thank you very much for the info.
I tried it the way you directed and it worked the first try.
Thanks for sharing your discovery.

Ed D.


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#5 User is offline   sknis 

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Posted 25 June 2009 - 02:08 PM

QUOTE (newjob @ Jun 24 2009, 08:45 AM) <{POST_SNAPBACK}>
I've had this same problem. I found that if you have the capture device plugged in before Easy VHS to DVD is started, no audio will be outputted. What you need to do is remove the capture device from the USB port, then start Easy VHS to DVD. The software is going to prompt you to insert the capture device. Once you do that, now you can capture audio. I've spent a whole Saturday figuring it out.


Do you mind if this is pinned to the top of this forum?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#6 User is offline   patatrox 

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Posted 25 June 2009 - 11:35 PM

QUOTE (rxman @ Jun 24 2009, 02:42 PM) <{POST_SNAPBACK}>
Thank you very much for the info.
I tried it the way you directed and it worked the first try.
Thanks for sharing your discovery.

Ed D.


What source are you capturing from when this happens? what type of machine? (intel? ppc? what os?)



QUOTE (newjob @ Jun 24 2009, 09:45 AM) <{POST_SNAPBACK}>
I've had this same problem. I found that if you have the capture device plugged in before Easy VHS to DVD is started, no audio will be outputted. What you need to do is remove the capture device from the USB port, then start Easy VHS to DVD. The software is going to prompt you to insert the capture device. Once you do that, now you can capture audio. I've spent a whole Saturday figuring it out.


same question, can you give me system details (type of system, OS, capture source)
- patatrox

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#7 User is offline   newjob 

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Posted 27 June 2009 - 05:08 PM

QUOTE (patatrox @ Jun 25 2009, 11:35 PM) <{POST_SNAPBACK}>
What source are you capturing from when this happens? what type of machine? (intel? ppc? what os?)





same question, can you give me system details (type of system, OS, capture source)


Sorry for the delay. I'm running Mac OS X Leopard on an 2.66 GHz Intel Core 2 Duo, 4 GB or RAM. My capture source is a VCR.


QUOTE (sknis @ Jun 25 2009, 02:08 PM) <{POST_SNAPBACK}>
Do you mind if this is pinned to the top of this forum?


I don't mind if this is pinned to the top of this forum.
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