Jump to content

Roxio Community

Clients PC can't read full file burned on a Dual Layer DVD from my Mac


  • Please log in to reply
6 replies to this topic

#1 montagenyc

montagenyc

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 18 May 2006 - 01:33 PM

I created a 7.85GB WMV file and burned it to an 8.5GB Dual Layer DVD.  I made sure the format was set to Mac & PC.  After I burned the DVD I copied the file back to my Mac to make sure it worked properly.  It appeared as a 7.85 gig file on my computer.  The problem is my clients computer reads the files as only 2 something gigs and only plays the movie up to 8 minutes out of a total of 29.  I burned this on another DVD to check and check it out on my office mate’s computer, same problem.  Can anyone help me out?  Thanks,


Jimmy

My system

G5 4x 2.5 Ghz PowerPC
6.5 GB DDR2 SDRAM
OSX 10.4.6
Hl-dt-st-DVD-RW-GWA-4165B

#2 ivanatrox

ivanatrox

    Moderator

  • Administrators
  • 1,138 posts
  • Gender:Male

Posted 18 May 2006 - 02:27 PM

if you try to create the disc in DVD-ROM (UDF) format, do you have the same issue?

Ivan
ALL YOUR BASE ARE BELONG TO US !

#3 montagenyc

montagenyc

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 18 May 2006 - 02:50 PM

View Postivanatrox, on May 18 2006, 02:27 PM, said:

if you try to create the disc in DVD-ROM (UDF) format, do you have the same issue?

Ivan


Going to try that now.  I hope it works out.  Thanks.

Jimmy

#4 John at Roxio

John at Roxio

    Digital Master

  • Members
  • PipPipPipPipPip
  • 2,890 posts

Posted 19 May 2006 - 07:35 AM

Most PCs (maybe all, I am a bit rusty in Windows) cant read files over 2GB.  It wont matter how you burn the Disc if that is the problem you are running into.

#5 grammataki

grammataki

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 14 April 2007 - 06:49 AM

I had a similar problem but nothing showed up on m y customers PC.  It doesn't help my struggling business.

#6 tsantee

tsantee

    Digital Guru

  • Members
  • PipPipPipPipPipPip
  • 11,031 posts

Posted 14 April 2007 - 07:25 AM

QUOTE (grammataki @ Apr 14 2007, 07:49 AM) <{POST_SNAPBACK}>
I had a similar problem but nothing showed up on m y customers PC.  It doesn't help my struggling business.

Please provide some details. What kind of disc were you burning? What were the Toast settings you used? What brand of media did you use?
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#7 freshburn

freshburn

    Digital Guru

  • Members
  • PipPipPipPipPip
  • 1,813 posts

Posted 14 April 2007 - 07:54 AM

UDF format will allow over 2GB for a single file.  Toast 8 now also has a way to create a Mac/PC hybrid that can support over 2GB files also.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users