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Creator 2009 crashes - possible solution


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#1 Kevin Wilcox

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Posted 30 June 2009 - 02:27 AM

Just thought I'd post this as it may help some people. I bought creator 2009 several months ago and whilst it worked fine up to the point of crearing a DVD/burning, it always crashed during the burn. As the PC is a pretty good spec, and thinking it was rubbish software I downloaded trial versions of just about every other popular package, but every one of these also crashed at some point or other. I chased my tail a fair bit thereafter, including reformatting the hard drive and re-installing everything from scratch, all to no avail. Along the way my PC also started crashing whilst gaming, and then even occasionally during ordinary office apps. However, during the most recent re-install I also installed PC Probe, a utility that ships with asus motherboards. there are comparable things for others I'm sure. This measures voltages and temperatures etc, and showed that the CPU was getting seriously hot. Putting 2 & 2 together I ran a game to see what would happen; temp through the roof and game crashed; I did the same for creator, same result. I then gave the PC a good clean inside, especially the cpu cooler (heatsink) which was very dusty. Magic! Temperatures dropped by maybe 10 degrees instantly, and I've now been able to burn without problems. That said, the temps are still verging on the too hot so I'm going to install one or two extra fans etc to try to address this. The strange thing is that I don't think I ever saw a hint that this might be the issue whilst searching every forum under the sun (felt that way anyway). But there you are - if you're having the same problem try a good blow/vacuum first, use a utility to check the CPU temp, and if it's looking hot, try resolving this first. Incidentally, mine was hot to the touch almost enough to burn my fingers.
Hope this helps,
Kevin

#2 Jim_Hardin

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Posted 30 June 2009 - 02:35 AM

Thanks for the info!

Generally speaking, overheat will not happen from a manufactured PC.

It occurs with homebuilts and user modifications since few folks really understand heat removal.

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#3 cdanteek

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Posted 01 July 2009 - 07:41 AM

QUOTE (Jim_Hardin @ Jun 30 2009, 04:35 AM) <{POST_SNAPBACK}>
Thanks for the info!

Generally speaking, overheat will not happen from a manufactured PC.

It occurs with homebuilts and user modifications since few folks really understand heat removal.


Overheat from dust accumulation can happen in homebuilts and manufactured PC's that are never cleaned!

Pic, compliments of Brendon....

post_208_1243206821.jpg

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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.




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