1 reply to this topic

[PatsKav]

This is a wierd one.  I am running EMC 10, and when prompted the other night that an upgrade was available, I took the upgrade, and ran it.  However, it locked the PC up solid, so I ended up having to 'hard crash' (power switch) the PC.  From that time on, every time I try to boot the PC, it begins trying to install Roxio Upgrade Manager.

But it can't find a file;  UM.MSI  located in  Documents and Settings \ Owner \ Local Settings \ TEMP \ and a folder created differently each time.

I have re-run the upgrade (or attempted to), trying to get a 'matching' UM.MSI' where I can specify it during the install attempt for Roxio Upgrade Manager.

The bottom line is, I cannot boot my PC without having an installation of Roxio Upgrade Manager running in the background, waiting for a file that isn't available.

ROXIO, HELP.  HOW CAN I JUST GET ALL OF EMC 10 OFF MY SYSTEM, and then I can re-install from the CD ?

Thanks,
Pat Kav

[malatekid]

Clean install XP

Clean install Vista