I've just upgraded to a Vista (32 bit) machine and moved (fresh install) my Easy Media Creator 9 to the new system. All appears to be working except that when I login in I get the message "RoxMMTrayApp Module has stopped working". I've done a search of the Roxio site for this message and haven't found anything. Is this serious? Is there a fix?
1
RoxMMTrayApp Module has stopped working
Started by
PurpleSage
, Jul 06 2009 08:50 AM
3 replies to this topic
#2
Jim_Hardin
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Posted 06 July 2009 - 10:23 AM
Did you update to 9.1 which is for use with Vista???
#3
PurpleSage
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Posted 07 July 2009 - 09:43 AM
I tried to update to 9.1. My install CD says "Easy Media Creator 9 Suite" so I got the 9.1 file "RoxioEMCSuite9.1Updater", but when I run it I get the message:
Setup cannot find a valid version of this software to upgrade.
Please make sure that you are using the correct upgrade version.
When I first did my install of the CD the system said it was going out and getting the latest updates, so I figured it had applied whatever was necessary.
Any hints?
Thanks for the help
Purple Sage
Setup cannot find a valid version of this software to upgrade.
Please make sure that you are using the correct upgrade version.
When I first did my install of the CD the system said it was going out and getting the latest updates, so I figured it had applied whatever was necessary.
Any hints?
Thanks for the help
Purple Sage
#4
Jim_Hardin
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Posted 07 July 2009 - 09:59 AM
Likely you have an OEM version as the 9.1 Update checks for a valid 9.0 Retail version.
OEM Support comes from the supplier not Roxio. So give them a try with it.
OEM Support comes from the supplier not Roxio. So give them a try with it.
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