Windows XP Professional SP3
When I clicked on the Desktop Icon for Easy Media Creator Suite 10, the Splash Screen showed then a screen that listed all the routines. I clicked on COPY. The mouse changed to an hourglass and the system did NOT move. After a few minutes, I went to Task Manager and it said "Easy Media Creator Suite 10 -- Not Responding".
I tried the above again, and this time the system hung when the Splash Screen was on the display.
The only way to kill the screen was to do a physical POWER OFF. I could not do Task Manager--the system was hung.
Using Start/Control Panel/Add Remove, I removed all Roxio entries. Re-installed application and tried again. Same problem as above.
I don't seem to have any problems with other applications.
I appreciate your help.
Thanks,
Sam
2
It's hanging my system
Started by
Samc
, Jul 06 2009 10:02 AM
10 replies to this topic
#1
Samc
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Posted 06 July 2009 - 10:02 AM
Sam
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
#3
Samc
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- 29 posts
Rookie
Posted 06 July 2009 - 02:31 PM
QUOTE (Jim_Hardin @ Jul 6 2009, 10:18 AM) <{POST_SNAPBACK}>
Well the only real fix at this point would be the Clean Install – Here
I did what you suggested and still have the same problem.
Sam
Sam
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
#4
Jim_Hardin
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Posted 07 July 2009 - 02:50 AM
Then you need to call Tech Support. Drill down through the Support button at the top.
#5
Samc
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Posted 07 July 2009 - 03:12 AM
QUOTE (Jim_Hardin @ Jul 7 2009, 03:50 AM) <{POST_SNAPBACK}>
Then you need to call Tech Support. Drill down through the Support button at the top.
Jim: Can you supply a phone number for Tech Support. I have been searching and can not find one. I have e-mailed them about the problem and have NOT received a reply.
Thanks,
Sam
Sam
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
#6
ogdens
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- Digital Guru
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- 13,337 posts
Digital Guru
- Gender:Male
- Location:Lucknow, Ontario, Canada
Posted 07 July 2009 - 03:28 AM
QUOTE (Samc @ Jul 7 2009, 07:12 AM) <{POST_SNAPBACK}>
Jim: Can you supply a phone number for Tech Support. I have been searching and can not find one. I have e-mailed them about the problem and have NOT received a reply.
Thanks,
Sam
Thanks,
Sam
1-877-769-4601
#7
Samc
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Rookie
Posted 07 July 2009 - 04:06 AM
QUOTE (Samc @ Jul 6 2009, 10:02 AM) <{POST_SNAPBACK}>
Windows XP Professional SP3
When I clicked on the Desktop Icon for Easy Media Creator Suite 10, the Splash Screen showed then a screen that listed all the routines. I clicked on COPY. The mouse changed to an hourglass and the system did NOT move. After a few minutes, I went to Task Manager and it said "Easy Media Creator Suite 10 -- Not Responding".
I tried the above again, and this time the system hung when the Splash Screen was on the display.
The only way to kill the screen was to do a physical POWER OFF. I could not do Task Manager--the system was hung.
Using Start/Control Panel/Add Remove, I removed all Roxio entries. Re-installed application and tried again. Same problem as above.
I don't seem to have any problems with other applications.
I appreciate your help.
Thanks,
Sam
When I clicked on the Desktop Icon for Easy Media Creator Suite 10, the Splash Screen showed then a screen that listed all the routines. I clicked on COPY. The mouse changed to an hourglass and the system did NOT move. After a few minutes, I went to Task Manager and it said "Easy Media Creator Suite 10 -- Not Responding".
I tried the above again, and this time the system hung when the Splash Screen was on the display.
The only way to kill the screen was to do a physical POWER OFF. I could not do Task Manager--the system was hung.
Using Start/Control Panel/Add Remove, I removed all Roxio entries. Re-installed application and tried again. Same problem as above.
I don't seem to have any problems with other applications.
I appreciate your help.
Thanks,
Sam
Someone just told me there is a problem between Roxio Creator and MAJICJACK. Does anyone know of this?
Sam
Sam
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
#8
grandpabruce
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Posted 07 July 2009 - 04:11 AM
QUOTE (Samc @ Jul 7 2009, 07:06 AM) <{POST_SNAPBACK}>
Someone just told me there is a problem between Roxio Creator and MAJICJACK. Does anyone know of this?
Sam
Sam
Yes! Type in Magic Jack, in the search box, and you will get many hits about that program breaking Roxio programs, and other programs.
Unplug Magic Jack, when you use the Roxio software, and all should be fine.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#9
Samc
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- Members
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- 29 posts
Rookie
Posted 07 July 2009 - 05:41 AM
QUOTE (grandpabruce @ Jul 7 2009, 05:11 AM) <{POST_SNAPBACK}>
Yes! Type in Magic Jack, in the search box, and you will get many hits about that program breaking Roxio programs, and other programs.
Unplug Magic Jack, when you use the Roxio software, and all should be fine.
Unplug Magic Jack, when you use the Roxio software, and all should be fine.
Thank you. I unplugged MajicJack from the USB port and Roxio Creator Suite 10 worked fine. Is there a fix for this?
Thank You,
Sam
Sam
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
Processor:
- 2.50 gigahertz Intel Core2 Quad Q9300
- 64 kilobyte primary memory cache
- 3072 kilobyte secondary memory cache
- 3584 Megabytes Installed Memory
Drives:
- WD160 & WD80 internal
- WD250 (USB) - external
Optical Drives:
- HL-DT-ST-DVDRAM GSA-H10A
- Lite-On Combo SOHC-5236V
Video:
- NVIDIA GeForce 8600 GT [Display adapter]
- ViewSonic VG191b [Monitor]
Operating System:
- Windows XP Professional SP3, using I.E. 7
Other:
- NOD32,SuperAntiSpyware
#10
ogdens
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- Location:Lucknow, Ontario, Canada
Posted 07 July 2009 - 07:07 AM
QUOTE (Samc @ Jul 7 2009, 09:41 AM) <{POST_SNAPBACK}>
Thank you. I unplugged MajicJack from the USB port and Roxio Creator Suite 10 worked fine. Is there a fix for this?
Thank You,
Sam
Thank You,
Sam
Why would you think that Roxio should put out a fix for the Magic Jack software?.
Many programs have problems with MJ when installed on the same computer. Contact MJ http://www.magicjack.com/techchat/
Edited by ogdens, 07 July 2009 - 07:14 AM.
#11
grandpabruce
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Posted 07 July 2009 - 09:25 AM
QUOTE (Samc @ Jul 7 2009, 08:41 AM) <{POST_SNAPBACK}>
Thank you. I unplugged MajicJack from the USB port and Roxio Creator Suite 10 worked fine. Is there a fix for this?
Thank You,
Sam
Thank You,
Sam
Contact Magic Jack, and asked them why they haven't got their fix done yet. They knew about the problem last year, and told one of the folks, who posted in these forums, that they would have it fixed by October of lat year.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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