4 replies to this topic

[8isGreat]

I ordered an online download and received it. As far as I can tell, the email confirmations did not contain any serial# for the downloaded MyDVD 10. They did contain an order#,  a customer#, and a CD Key.

When I ran the setup program it demanded a serial#. The install is not finished. What do I do now?

Jack MyDVD 10

[Brendon]

The CD key is what the installer should be asking for.

[8isGreat]

Brendon:

Thanks for your reply.

I can't make it work! I found the CD-Key and entered it to the MyDVD 10 Setup program. I did it over and over again. Each time I received an error message saying the CD-Key is invalid!!! I am quite sure that I didn't misstype. I noticed that the first set of code numbers was only 2 digits, but the last three were 5 digits. I tried adding zero fill (3 zeros) to the front and back of the three digit code. The program would not accept them either.

What do I do next?

Jack

[8isGreat]

Brendon:

My bad!!!

When entering the CD-Code, I mistook an "S" for a "5".

All is well. Thanks.

Jack

[Brendon]

Glad you got it fixed, Jack.  They're tricky little beggars, especially when you get to my age.