Roxio Community: MyDVD 10 - no serial# for setup - Roxio Community

Jump to content

Roxio Community

Help

View New Content

Page 1 of 1

You cannot start a new topic
You cannot reply to this topic

MyDVD 10 - no serial# for setup How to find missing and required serial#

#1 8isGreat

Newbie

Group: Members
Posts: 7
Joined: 11-July 09

Post icon Posted 12 July 2009 - 11:09 PM

I ordered an online download and received it. As far as I can tell, the email confirmations did not contain any serial# for the downloaded MyDVD 10. They did contain an order#, a customer#, and a CD Key.

When I ran the setup program it demanded a serial#. The install is not finished. What do I do now?

Jack MyDVD 10

#2 Brendon

Digital Guru

Group: Digital Guru
Posts: -8,384,432
Joined: 04-January 06
Gender:Male
Location:Christchurch, N.Z.

Posted 13 July 2009 - 03:14 AM

The CD key is what the installer should be asking for.

P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]

#3 8isGreat

Newbie

Group: Members
Posts: 7
Joined: 11-July 09

Post icon Posted 13 July 2009 - 09:58 AM

Brendon:

Thanks for your reply.

I can't make it work! I found the CD-Key and entered it to the MyDVD 10 Setup program. I did it over and over again. Each time I received an error message saying the CD-Key is invalid!!! I am quite sure that I didn't misstype. I noticed that the first set of code numbers was only 2 digits, but the last three were 5 digits. I tried adding zero fill (3 zeros) to the front and back of the three digit code. The program would not accept them either.

What do I do next?

Jack