Hi there. I have just purchased Roxio Creator 2009 online, download went OK, but I noticed during setup that the installation of the Net 3.5 program failed. However, installation of the Roxio program completed. I rebooted as required, but when I try to open the program, it freezes during the online registration process and goes no further. I have tried leaving it for over 5 hr, but nothing happens. Other programs work just fine, and there is no Windows freeze (I am running Win Vista Ultimate). The only way I can get rid of the registration screen is to restart Windows. I have uninstalled Easy CD Creator 9 (which was still installed), unistalled the new Rxio Creator, and done a clean install with my firewall disabled, but exactly the same thing happens. Any ideas before I apply for a refund? Thanks in advance
1
Creator 2009 cannot get past online registration
Started by
docrgc
, Jul 19 2009 07:01 PM
4 replies to this topic
#1
docrgc
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Posted 19 July 2009 - 07:01 PM
I Abandoned Ship! And, I Didn't Bother Coming Back To Let People Know.
#2
grandpabruce
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Posted 19 July 2009 - 07:14 PM
List you system specs.
Have you totally disabled your antivirus when installing?
Have you totally disabled your antivirus when installing?
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#3
docrgc
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Posted 19 July 2009 - 09:49 PM
Hello grandpabruce: My system is based on a Gigagbyte quad motherboard running an Intel dual core 2.4GHz CPU. I have 2 GB RAM, and my OS is a Windows Vista ultimate SP1. I am sure I totally disabled my Kaspersky 7 firewall while installing the new Creator 2009. Is there anything else about my system you would like me to list? Thanks for replying, and thanks in advance for your help.
I Abandoned Ship! And, I Didn't Bother Coming Back To Let People Know.
#4
ILLY
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Posted 22 August 2009 - 04:37 PM
QUOTE (docrgc @ Jul 19 2009, 10:49 PM) <{POST_SNAPBACK}>
Hello grandpabruce: My system is based on a Gigagbyte quad motherboard running an Intel dual core 2.4GHz CPU. I have 2 GB RAM, and my OS is a Windows Vista ultimate SP1. I am sure I totally disabled my Kaspersky 7 firewall while installing the new Creator 2009. Is there anything else about my system you would like me to list? Thanks for replying, and thanks in advance for your help.
Go to add remove programs in control panel unistall net3.5sp1 disable av and firewall then reinstall creator 2009 it worked for me.
good look
#5
firenhancer
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Posted 22 August 2009 - 06:26 PM
You could also try temporarily disconnecting your internet and see if that helps.
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