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no disc in drive when trying to burn

#1 xXRavesXx

Newbie

Group: Members
Posts: 4
Joined: 21-July 09

Posted 21 July 2009 - 01:47 PM

When i try to burn a dvd it says there is no disc in the drive? Any help is much appreciated.

#2 Larry

Digital Guru

Group: Digital Guru
Posts: 11,175
Joined: 04-January 06

Posted 21 July 2009 - 01:52 PM

How about some details to work with. Such as system specs, which of the 30+ apps in the Creator 2009 suite you are using, what settings, steps you are taking, what type of disc, .....

The more info the better.

Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7

#3 xXRavesXx

Newbie

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Posts: 4
Joined: 21-July 09

Posted 21 July 2009 - 02:13 PM

ok i'm not the greatest with a computer so i don't know everything but hopefully this helps. my computer is xp, using the mydvd with a 4.7GB sony dvd-r 1-16x dvd.

maybe this will help

#4 Big_Dave

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Group: Members
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Joined: 16-June 07

Posted 21 July 2009 - 02:27 PM

Do you have more than 1 CD/DVD drive?

Also, check to see if your PC is at the latest bios level and that your CD/DVD drive firmware is up-to-date.

This post has been edited by Big_Dave: 21 July 2009 - 02:41 PM

VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin

DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3

#5 xXRavesXx

Newbie

Group: Members
Posts: 4
Joined: 21-July 09

Posted 21 July 2009 - 06:00 PM

i have a cd-rom drive and a cd/dvd writer drive.

how do i check the bios level and firmware?

This post has been edited by xXRavesXx: 21 July 2009 - 06:01 PM

#6 Big_Dave

Digital Master

Group: Members
Posts: 1,451
Joined: 16-June 07

Posted 21 July 2009 - 06:17 PM

What is the make and model of your PC? When you first power on, you should be able to spot a bios level early. It might be something like 3.1 or 5.05. You can then check the manufacturer's site to see if you have the latest bios level.

When you launch Creator 2009 home application, click on get disk information and it should show you the firmware level for the drive that you have selected. You can check this level against the manufacturer's site to see if you have the latest.

When you go to burn, be sure you have the media in the correct drive.