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creator XE 8.2 Stalls During Installation

#1 User is offline   rshwin 

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Post icon  Posted 24 July 2009 - 12:13 AM

First I have a version that came with a TSST Corp cd/dvdw SH-S182D (toshiba samsung) it is labled Creator XE 8.2 it also states that it is a Roxio System Builder Program and contains many fuctional tools including Photo Suite. The problem is that during a reinstallation attempt the set up program hangs when in its final stage of copying files. The disk is not physically flawed as I am able to open all of its files seperately be it using only note pad to open the files. My machine and hard drive are ample to handle the programs as the program worked fine before I had uninstalled it. My os is xp pro with sp 3. I have disabled and or shut down all programs anti virus before my installation attempts but it still does not finish setup. HELLLLP!
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#2 User is offline   sknis 

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Posted 24 July 2009 - 01:55 AM

You will have to do a clean install as described here. Print it off so you can follow it closely; don't add or skip any steps.

Unfortunately the are a lot of items left on your machine that were not uninstalled so they block a complete new re-installation.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

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Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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